Your Opportunity
Chewy is seeking an Operational Analyst (C03) to support the Pharmacy Merchandising Operations team in Bellevue, WA. This role focuses on executing day-to-day operational activities, maintaining data accuracy, and supporting established workflows that enable our Retail Pharmacy, Compounding, and B2B businesses.
This is an entry-level to early-career individual contributor role designed for someone who thrives in structured environments, enjoys working with data and processes, and is eager to build foundational operations and analytics skills.
What You'll Do
- Execute routine operational tasks related to item setup, catalog maintenance, and data updates across internal systems
- Monitor queues, reports, and dashboards to identify data issues, errors, or missing information and take action following defined procedures
- Investigate and resolve basic operational or customer-impacting issues within established SLAs, escalating more complex issues as needed
- Support product launches and operational initiatives by completing assigned tasks and checklists
- Pull, validate, and organize data for recurring reports and operational reviews
- Maintain documentation, trackers, and standard operating procedures to ensure accuracy and consistency
- Partner with peers and immediate stakeholders to ensure timely completion of operational deliverables
- Clearly communicate status, questions, and issues to your manager or designated leads
What You'll Need
- BA/BS degree in Business, Operations, Analytics, Supply Chain, or a related field; or equivalent experience
- 1-2 years of experience in an operations, analyst, coordinator, or support role (internships included)
- Strong attention to detail and ability to follow defined processes
- Basic analytical skills with comfort working in Excel or Google Sheets
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
- Clear written and verbal communication skills
- Willingness to learn, accept feedback, and ask questions
- Ability to work effectively as part of a team
- Passion for pets and their health
Bonus
- Exposure to operational systems, data tools, or reporting platforms
- Familiarity with Jira, Confluence, or similar tools
- Experience in e-commerce, merchandising, or healthcare-related operations
The base salary range for this role is $68,500 - $114,000.
- The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Top Skills
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
