Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management.
At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation.
What You Will Do and Learn
We are looking for a hungry, humble, and smart Operations Analyst to join our Operations Team!
The Operations Analyst will be responsible for supporting business needs, goals, and objectives and driving the development and improvement of new and existing operational tools and reports.
Ideal candidates will be able to:
- Understand SOWs and Change Orders and appropriately create projects in the systems
- Validating opportunity details in Salesforce against executed contracts and ensuring appropriate project setup in the CRM (SF) and Accounting systems (NetSuite) will be a large portion of this role. Therefore experience is needed in this realm
- Ability to identify issues and solve problems
- Analytical ability, excellent communication skills (both written and verbal)
- Ability to manage time and priorities to meet deadlines
- Keen attention to detail
- Comfortable with technology and working independently
- Relentlessly progressive mindset to continuously improve internal and client experience
- Takes ownership of responsibilities, working individually or with teams to accomplish goals
- Support project close-out tasks
- Learn Salesforce and Certinia and support any timecard, expense, project, and permission tasks that arise
- Drive process improvements
- Support and eventually own the testing and rollout of many enhancement requests and bugs within our Salesforce platform
- Perform data analysis to identify trends
- Perform data hygiene tasks
- Respond to Operations emails and resolve customer issues in a timely manner
Qualifications:
- Bachelor’s Degree in Finance, Accounting, Management, and/or Information Systems
- 1-3 years related experience in Management Consulting, or Operations roles
- Strong technical skillset including Excel and PowerPoint
- Experience with Salesforce, Certinia, Anaplan, Lucid Chart, Jira, Tableau strongly preferred
Spaulding Ridge’s Commitment to an Inclusive Workplace
When we engage the expertise, insights, and creativity of people from all walks of life, we become a better organization, we deliver superior services to clients, and we transform our communities and world for the better.
At Spaulding Ridge, we believe our team should reflect the rich diversity of society and we take seriously the responsibility to cultivate a workplace where every bandmate feels accepted, respected, and valued for who they are. We do this by creating a culture of trust and belonging, through practices and policies that support inclusion, and through our employee led Employee Resource Groups (ERGs): CRE (Cultural Race and Ethnicity), Women Elevate, PROUD and Mental Wellness Alliance.
The company is committed to offering Equal Employment Opportunity and to providing reasonable accommodation to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Spaulding Ridge and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our VP of Human Resources, Cara Halladay ([email protected]). Requests for reasonable accommodation will be considered on a case-by-case basis.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.
Top Skills
What We Do
Spaulding Ridge designs, implements, and supports business technology solutions for companies in a wide range of industries, thinking beyond templated solutions to provide real competitive advantage. When we’re working on a project, we’re an extension of their team. We help the organizations we serve get maximum value from the work we deliver, now and through the life of the system.
As a company committed to social good, we’re a consulting firm that our clients can be proud to partner with—and a firm where they know every member of the team truly believes in the mission. We build personal relationships with the people we work with, and we work smart and hard to deliver total satisfaction with our work.
We help our clients through a variety of services and disciplines:
IT Strategy & Advisory
Cloud Implementation & Process Improvement
Business Transformation & Customer Engagement
To learn more, visit www.spauldingridge.com
Why Work With Us
At Spaulding Ridge, we believe all business is personal. Each interaction with clients and colleagues is an opportunity to connect and contribute to mutual success. We prioritize our employees’ professional development through challenging and meaningful work, offering top-notch training, mentoring and ample opportunities for growth.
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