Operations Analyst

Posted 5 Days Ago
Be an Early Applicant
Hiring Remotely in Costa Rica
Remote
3-5 Years Experience
Software
The Role
The Operations Analyst will support internal and customer-facing operations, assist with administrative tasks, manage project delivery, optimize processes, and ensure cross-functional coordination.
Summary Generated by Built In

Working at Thoropass

Thoropass makes it as easy to do the right thing as it is to check a box. Our team members believe that partnership lightens the load. Not everyone can be an expert at everything – lending each other support in areas of weakness strengthens everyone’s offering. We collaborate openly and enthusiastically; without ego. 

What We Do

At Thoropass, we’re compliance experts so you don’t have to be. Pairing easy software that’s always getting smarter with expert guidance and continuous monitoring, we integrate into your process to prepare you to pass any audit, every year, with flying colors. Hundreds of growing companies use Thoropass’s compliance automation platform, expert services, auditors and partner ecosystem to get and stay compliant over the lifetime of their business. We offer SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, and other infosec and privacy frameworks.

We are a rapidly expanding team based in New York. We were founded in May 2019 and raised our Series C funding in November 2022. Our top investors include: J.P. Morgan, PayPal Ventures, Fin Capital, Centana, and Bain Capital. We're growing customers and revenue dramatically and we’re poised for continued break-out growth in 2024 and beyond.

About the Role

Thoropass is looking for a dynamic and enterprising Operations Analyst to support our internal and customer facing operations. The right candidate will work with a sense of urgency to support our internal assessors and customer engagements.. Are you scrappy, resourceful, reliable, and a creative problem solver?

  • Are you ready to channel your aspiration and creativity into building a best-in-class information security compliance management solution and driving positive and significant business impact?
  • Are you highly organized and detail-oriented with excellent communication skills and a strong bias towards getting things done?
  • Are you an advocate of continuous improvement and challenging the status quo?

If so, let’s talk!

What You'll Do

  • Administrative Operations: Assist our customer facing team in setting up customer instances, organizing documentation, coordinating with customers on required documentation, etc.
  • Project Management: Implement and manage tools to streamline customer delivery, track progress, and ensure timely completion of audits.
  • Process Optimization: Continuously assess and improve internal processes to enhance team efficiency and productivity.
  • Cross-Functional Coordination: Collaborate across teams to ensure all aspects of customer facing processes are aligned, from preparation to delivery.

Skillsets/ Requirements

  • 2-4 years of experience in operations, data analytics, project management, or a similar role in a fast-paced, tech-driven environment.
  • Strong organizational and multitasking skills, with an ability to manage competing priorities.
  • Familiarity with project management tools such as Airtable, Monday, Jira, or similar.
  • Excellent communication and collaboration skills, able to work effectively across different teams.
  • A problem-solver with a knack for streamlining processes and a passion for operational efficiency.
  • Gritty and resilient, able to thrive in a dynamic, fast-paced environment.

Bonus Points

  • Experience working in an audit, compliance, or information security environment is a plus.

Compensation:

  • Competitive base salary
  • Exceptional private healthcare
  • Early equity in a fast-growing company
  • Work-from-home model
  • Unlimited PTO
  • Home office equipment
  • Monthly wellness and home Wi-Fi stipend

Equal Opportunity

Thoropass provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Even if you feel you don’t meet every requirement, consider applying! Thoropass acknowledges the research which shows that women and people of color are less likely to apply for jobs when they don’t meet all of the stated qualifications. However, we’re looking for authentic innovators to blaze new trails and you just may be the right person for this or another role.

The Company
HQ: New York, NY
200 Employees
On-site Workplace
Year Founded: 2019

What We Do

We’re compliance experts, so you don’t have to be. Through easy software and hands-on services, we embed in your process to prepare you to pass any audit, every year, with flying colors. Thoropass makes it as easy to do the right thing as it is to check a box—because we want to build a world where compliance is never a barrier to progress. (p.s. We’re hiring!)

Jobs at Similar Companies

Jobba Trade Technologies, Inc. Logo Jobba Trade Technologies, Inc.

Customer Success Specialist

Cloud • Information Technology • Productivity • Professional Services • Software
Remote
Hybrid
Chicago, IL, USA
45 Employees

bet365 Logo bet365

Marketing Brand Associate

Digital Media • Gaming • Software • eSports • Automation
Denver, CO, USA
6100 Employees
55K-75K Annually

Similar Companies Hiring

TrainingPeaks (A Peaksware Company) Thumbnail
Software • Fitness
Louisville, CO
69 Employees
bet365 Thumbnail
Software • Gaming • eSports • Digital Media • Automation
Denver, Colorado
6100 Employees
Jobba Trade Technologies, Inc. Thumbnail
Software • Professional Services • Productivity • Information Technology • Cloud
Chicago, IL
45 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account