Operations Analyst

Posted 8 Days Ago
Lincoln, CA
1-3 Years Experience
Information Technology • Database • Cybersecurity
The Role
Operations Analyst role at ALLO involving data-driven analysis, strategic decision-making, process improvement, and customer support. Requires experience in data analytics, proficiency in SQL, Oracle, Crystal, Python, and Microsoft Excel, as well as strong communication and problem-solving skills.
Summary Generated by Built In

At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities.
We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life.

Do you love digging into the nitty-gritty? Are you a motivated problem solver? We might have just the GIG for you. Knowledge and experience are essential; we need someone who doesn’t have to google SQL, Oracle, Crystal, and Python before the interview. We also look for those who demonstrate a natural instinct for our core values: Honest, Local, Exceptional, and Hassle-Free. Advanced fiber-optic knowledge isn’t required, just a desire to learn, build and keep our future-focused business moving forward.

RESPONSIBILITIES: 

  • Commit to Performance Based Organization (PBO) & Easy to Do Business with (ETDBW) philosophy 

  • Improve ALLO’s performance by providing data-driven analysis results to drive strategic decision making 

  • Provide strategic and defensible recommendations for improving our systems, processes, and strategies based upon findings supported by research and data analysis 

  • Interact with all levels of the organization to facilitate analysis requirements and reporting needs 

  • Analyze data for trends, correlations, and other key characteristics, and report findings 

  • Develop reports and dashboards to communicate performance and deliver insight to customers while monitoring data quality issues 

  • Continuously seek out opportunities to add value through process automation and programmatic solutions to manual tasks 

  • Be proactive to customer needs and support the ALLO management team as our primary customer 

  • Develop and maintain knowledge of latest trends and best practices 

  • Effectively present and discuss analysis and insights with customers in narrative or visual form 

Colorado residents: Pay for this role ranges from $55, 000-$75,000 annually depending on experience.

EDUCATION: 

  • Bachelor’s degree preferred or equivalent experience needed 

 
EXPERIENCE: 

  • 1+ years of data analytics with proven track record of experience 

  • Profile of examples or published work preferred 

 
SKILLS / KNOWLEDGE / ABILITIES: 

  • Experience with analysis and reporting dashboard software (e.g. DbVisualizer, SAP Business Objects, Microsoft Power BI) 

  • Experience in mining, cleaning, processing, and joining data from a variety of sources including SQL servers, AWS environments, internal systems, and flat files 

  • Advanced experience with Microsoft Excel, including formulas, charts, and Pivot Tables 

  • Excellent oral, written, and interpersonal communication skills 

  • Excellent analytical and problem-solving skill 

  • Ability to conceptualize and analyze complex business processes 

  • Negotiation, facilitation, and presentation skills 

  • Ability to define and achieve business goals and deadlines while working both independently & collaboratively 

  • Customer-focused philosophy 

  • Ability to manage multiple conflicting priorities and consistently meet deadlines 

  • Ability to meet and manage customer expectations in a professional and timely manner 

  • Ability to remain stationary for extended periods

  • Ability to communicate information

  • Ability to operate a computer

People are our passion. At ALLO, we don’t treat you like a number. You’re a human being. 
 

Get ready to plug into the perks at ALLO: 

  • Free ALLO Service: We’ll pick up the tab on your ALLO fiber internet, TV, and phone bill. Seriously!
  • Retirement Plan: The fiber future isn’t the only one we care about. We match your 401(k) savings up to 5%.
  • Health and Wellness: Participate in quarterly wellness challenges, and we’ll deposit extra cash into your checking or health savings accounts.
  • Benefits: Our benefits include medical, vision, and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program.
  • Sponsorships: Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities.
  • Tuition Assistance: Have a thirst for knowledge? We like that, which is why we’re proud to offer assistance with the cost of your tuition.

ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people.

Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at [email protected].

ALLO is a Drug Free and Tobacco Free Workplace.

Top Skills

Crystal
Oracle
Python
SQL
The Company
Fort Morgan, Colorado
794 Employees
On-site Workplace
Year Founded: 2003

What We Do

Since 2003, ALLO has provided cutting-edge voice, data, TV, cybersecurity, and managed services for businesses of all sizes across our communities. We understand you need more than just communication products; you need a local partner, which is why we know you will love our 24/7 exceptional support and future-proof technology

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