Operations Analyst, Public Sector Contracts Management

Posted Yesterday
Be an Early Applicant
4 Locations
In-Office or Remote
5-5
Senior level
Big Data • Cloud • Information Technology
The Role
The Operations Analyst will manage workload assignments, ensure SLA compliance, analyze workflows for efficiency, and collaborate with teams for operational optimization.
Summary Generated by Built In

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Operations Analyst, Public Sector Contracts Management-Remote

Iron Mountain is seeking a detail-oriented Operations Analyst, Public Sector Contracts Management to join our Public Sector Contracts team. In this role, you will manage assignments for Contracts Management personnel, ensure adherence to service-level agreements (SLAs), and optimize workflows to improve team performance. You will partner closely with Contracts Managers, Legal Counsel, and business stakeholders to deliver timely, high-quality results.

What You'll do

In this role, you will:

  • Manage workload assignments, monitor team performance, and ensure SLA compliance
  • Analyze workflows to identify opportunities for efficiency, automation, and process improvement

  • Partner with Contracts Managers and cross-functional teams to resolve escalations and optimize operations

What You’ll Bring

The ideal candidate will have:

  • 5+ years of relevant experience in Project Management

  • Strong understanding of contracts management principles, lifecycle processes, and resource planning

  • Proven analytical, problem-solving, and organizational skills with a proactive, solution-oriented mindset

  • Bachelor’s degree in Business Administration, Project Management, or related field

What We Offer:

Remote opportunity with flexible work arrangements and competitive benefits

Paid time off, holidays, health, wellness, retirement programs, and professional development opportunities

Reporting Structure
This position reports to the Director, Public Sector Contracts Management

#LI-remote

Category: Legal

Top Skills

Contracts Management
Project Management
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The Company
HQ: Boston, MA
32,000 Employees
Year Founded: 1951

What We Do

Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.

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