The Role
Manage day-to-day operations, execute business strategies, improve functions like Customer Support, prepare regulatory reports, and coordinate projects.
Summary Generated by Built In
Who We Are About the Opportunity
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now!
The operations function at OKX is responsible for the overall day to day running of the local business. We're a team of risk-minded problem solvers helping to grow the business in a sustainable and compliant manner.
- Working with the Head of Operations to execute business strategies in alignment with team and company priorities.
- Driving improvements and optimisations across functions such as Customer Support and Compliance.
- Preparing Operations regulatory reports.
- Be able to understand and interpret data and draw actionable insights.
- Ability to coordinate and execute multiple cross-functional projects at the same time.
- Be a local expert in user behaviour and regulatory requirements.
- Be hands-on, execution-oriented, willing, and able to drive the progress of existing projects as well as plan the delivery of new activities.
- Strong project management skills and a history of delivering on objectives.
- A track record of developing and implementing effective processes.
- A proven ability to work between cross-functional teams, including a self starter mentality when it comes to picking up new concepts.
- Bachelor's Degree in Law, Accountancy, Finance, Economics or in a related subject or equivalent practical experience
- Proven ability to work within and meet deadlines in a fast-paced environment.
- Self-motivated, critical thinker and adept at working independently and in a dispersed team environment covering multiple and varied tasks.
- Intuitive, highly ethical and comfortable to question and challenge.
- Strong communication and presentation skills in English, both verbal and written.
- Prior experience in a crypto exchange, FinTech or other start up in a regulated industry.
- Prior experience working in a multinational or matrix environment.
- Interest in crypto or trading.
Perks & Benefits
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
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The Company
What We Do
Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto.
In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.
