ABOUT SOTHEBY'S
Established in 1744, Sotheby’s promotes access and ownership of exceptional art and luxury objects through auctions, private sales and retail. Our deep expertise across 70 selling categories is supported by a leading technology platform and a global network of specialists spanning 40 countries. Selling categories include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits and Design, as well as collectible cars and real estate through RM Sotheby’s and Concierge. Sotheby’s Financial Services is a leading art lender and provides capital solutions for collectors around the world, having originated more than $12 billion in loans since its inception. Sotheby’s new global headquarters is now open at the iconic Breuer building at 945 Madison Avenue in New York City.
THE ROLE
The Operations Analyst will be a key member of the Data & Performance Operations team, responsible for ensuring operational teams have the data, insights, and tools they need to effectively manage performance and monitor their activity. The role sits at the intersection of operations, analytics, and process improvement, with the aim to translate business needs into scalable reporting and operational solutions that drive efficiency and informed decision-making.
This is a cross-functional role, where the analyst will partner closely with multiple regional and global operations teams and with product & tech teams to gather business requirements and implement improvements that enhance visibility, productivity, and performance.
RESPONSIBILITIES
Data & Analytics- Partner with operational teams to understand reporting requirements and translate business needs into actionable data solutions
- Develop, maintain, and enhance KPI reporting, dashboards, and performance scorecards
- Ensure stakeholders have timely, accurate, and relevant data to monitor activity and drive operational decisions
- Conduct data analysis to identify trends, risks, bottlenecks, and opportunities within operational processes
- Use data-driven insights to support strategic initiatives and continuous improvement efforts
- Identify opportunities to improve data visibility, consistency, and reporting effectiveness across teams
Process & performance management
- Identify operational pain points, inefficiencies, and manual workarounds across end-to-end processes
- Analyze these processes and data flows to uncover opportunities for optimization and automation
- Support the opportunities and solutions to reduce manual effort and enable teams to focus on higher-value activities
Communication & Stakeholder Management
- Support alignment across stakeholders through clear, structured communication
- Translate complex analysis into simple, actionable narratives
- Develop materials that support decision-making and track progress against key initiatives
- Communicate changes effectively to support adoption across regions
EXPERIENCE & SKILLS
- 2–4 years of experience in operations, consulting, or similar execution-focused roles
- Strong analytical capabilities: data-driven mindset with strong problem-solving capability
- Effective communicator across functions and levels
- Demonstrated ability to take ownership of projects or workstreams and deliver against defined outcomes
- Comfortable managing multiple priorities in a fast-paced environment
- Experience contributing to process improvement, redesign, or operational initiatives
- Experience building dashboards and working with operational data
- Advanced Excel required
- SQL preferred
- Exposure to automation tools, workflow optimization, or AI-enabled processes preferred
This role goes beyond reporting. It is designed for a highly analytical and curious individual who can understand complex operational processes, identify root causes of challenges, and develop practical solutions that deliver measurable impact.
The proposed base salary for this position ranges from $70,000-$75,000. In addition to base salary successful candidates are eligible to receive a discretionary bonus, as well as a competitive benefits package. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.
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The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.
Skills Required
- 2-4 years of experience in operations, consulting, or similar execution-focused roles
- Strong analytical and problem-solving capabilities
- Effective communication across functions and organizational levels
- Ability to take ownership of projects or workstreams and deliver defined outcomes
- Ability to manage multiple priorities in a fast-paced environment
- Experience contributing to process improvement, process redesign, or operational initiatives
- Experience building dashboards and working with operational data
- Advanced Excel proficiency
- SQL experience
- Exposure to automation tools, workflow optimization, or AI-enabled processes
Sotheby's Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sotheby's and has not been reviewed or approved by Sotheby's.
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Healthcare Strength — Healthcare coverage is described as broad, spanning medical, dental, vision, prescription coverage, and company-paid life insurance. Mental health benefits and disability coverage are also included as part of the package.
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Retirement Support — Retirement support includes a 401(k) plan with company matching. Additional financial supports such as flexible spending accounts and an employee stock purchase plan are also referenced.
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Leave & Time Off Breadth — Time-off policies are characterized as generous, including paid time off, paid holidays, and sick days. Paid parental leave and family-related supports are also included in the overall offering.
Sotheby's Insights
What We Do
Established in 1744, Sotheby’s is the world’s premier destination for art and luxury. Sotheby’s promotes access, connoisseurship and preservation of fine art and rare objects through auctions and buy-now channels including private sales, e-commerce and retail. Our trusted global marketplace is supported by an industry-leading technology platform and a network of specialists spanning 40 countries and 50 categories, which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Interiors, among many others.
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