Operations Analyst (Contract)

Location Address:

100 Queens Quay East, 9th Floor, Toronto

Number of Openings:

1

Pay

$61,608.00 - $104,956.00

Job Posting Description:

This is a hybrid role #LI-Hybrid

Secondment/Contract: Duration up to 5 months

Do you see yourself as an advisor, providing insightful expertise on Supply Chain operations and projects? Reporting to a Manager/Director within the facility or department, the Operational Analyst acts in a consultative and advisory role to management for current and proposed business activities, analysis tools, methodologies, policies and procedures, inventory, accounting and budgeting information. You will support the department, facility and division by providing detailed analysis, reports, feasibility studies and general operational consulting services.  You will seek opportunities to improve operations and efficiencies.  You will provide technical leadership and support to departmental staff and project teams. 

If you are looking for a unique opportunity to improve operations and seek out efficiencies, then this is the role for you!

About the Role

• Conducts and provides detailed analysis on complex departmental and LCBO logistics and operational issues and develops proposals and recommendations for the division and senior management.
• Prepares accurate operating and statistical reports and statements generated from several systems for submission to senior management.
• Reviews/analyses operational and statistical reports and statements, monitors variances, identifies trends and recommends action to management.
• Reviews operating reporting systems and recommends alternative processes to improve efficiency and refine operation practices.  Analyse processes by developing detailed problem definition, defining requirements, analysing alternatives and recommending improvements.
• Provides analysis of budget proposals against preset targets and presents results and recommendations for management review.
• May act as manager in manager's absence or assume a supervisory role and perform other tasks as assigned.
• Comprehensive tender (Debit and Credit Card) reconciliation processes and analysis, database integrity and recouping non-settlement of funds.
• Period end and year end tasks – work with Treasury, IT & Finance to ensure that all required objectives are met.
• Work with the Finance teams to design and implement enhanced financial reporting controls.
• Prepare journal entries to be posted in the Oracle General Ledger
• Participate in internal and external audits.
• Provide guidance, training, and support to the Business to Business (B2B) Service Representatives
• Participate in User Acceptance Testing for system upgrades and enhancements, issue identification and resolution.
• Identify system requirements to automate processes to improve the efficiency and accuracy of the grocery operations function.
• Build relationships with customers and suppliers to facilitate the timely understanding and resolution of inquiries, and maintaining program compliance, while providing extraordinary customer service
• Provide support to operationalize policies, create user manuals, and document processes.               

About You

• Post-secondary education in Business Administration and/or Supply Chain Management, or equivalent experience
• 2 to 3 years of experience within a Supply Chain environment, with expertise in Supply Chain activities, functions, processes, concepts, and legislation
• Knowledge of the current LCBO business environment as it relates to wholesale and working with B2B customers.
• Excellent reporting knowledge of complex analysis methodology to provide in-depth analyses and to make recommendations.
• Proficiency in computerized systems and query tools (i.e. grocery management system) for implementation, testing and report generation
• Advanced level expertise in Microsoft Office programs, including Word, Outlook, Excel, and Access

We offer a comprehensive suite of benefits, including access to an Employee & Family Assistance Program, a Defined Benefit Pension, discounts on products and services via Workperks, and much more.

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued.  Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Please submit your resume via Workday by 11:59pm on the deadline date.  We appreciate your interest and advise that only those selected for an interview will be contacted.

The LCBO collects and uses the personal information you provide under the authority of the Liquor Control Board of Ontario Act, 2019, SO 2019, c 15, Sch 21, Section 3 and in compliance with the Freedom of Information and Protection of Privacy Act for the sole purpose of processing your job application.  When you click “Apply with LinkedIn” you are agreeing to share your information with our service providers engaged by us in connection with recruitment and human resources related activities.

If you wish to submit an application without sharing your information with LinkedIn, please visit the LCBO Careers website. If you have any questions concerning the LCBO’s collection and use of personal information, please contact: 

Freedom of Information and Privacy Office

100 Queens Quay East, 9th Floor

Toronto, Ontario M5E 0C7

Telephone: 416 864-2462

E-mail: [email protected]    

Work Hours:

36.25

Union / Non-Union:

Non-Union

Job Posting End Date:

March 12, 2025

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.