Operations Administrator

About Amy’s  

At Amy’s Kitchen, we're more than just a food company- we're a family-owned, proudly independent organic, and vegetarian food company on a mission. As a Certified B Corporation®, our purpose is clear: to make it simple and enjoyable for everyone to eat well.  

We're committed to crafting authentic, mouthwatering dishes using only the finest organic ingredients sourced with care. From farm to table, we ensure top-notch quality in every bite, making healthy eating accessible and convenient for all. At Amy’s, we're not just serving meals; we're serving up a taste of goodness, one delicious dish at a time.  

Shift:   1st

Pay:    $21.12 - $30.48

Location:   Pocatello, Idaho

Amy’s Perks:  

• A fun and safe atmosphere where teamwork is encouraged    

• Weeks of on-the-job training for your new role   

• Discount on Amy’s products    

• Opportunities to grow and advance your career    

• Competitive compensation and benefits package    

• Affordable Amy’s meals on-site for lunch and dinner     

• Bonus incentives based on attendance and safety    

• Referral Bonuses   

• Safety Shoe Program, covered by Amy’s   

• 401k program (up to 4% contribution matching after 1 year)    

• Parental Leave Program    

• Education reimbursement; scholarship Program     

• Paid Time Off (PTO) and Unpaid Time Off options   

ESSENTIAL DUTIES AND RESPONSIBILITIES

It is the responsibility of all employees to uphold the mission of the Amy’s Food Safety and Quality Policy. This includes following all Food Safety and Sustainability programs and participating in all required training.

Technical

• Support daily department operations by assisting with scheduling staffing and workload and/or maintaining staff rosters
• Reconcile all times daily by comparing Supervisors’ records to actual punch times; any discrepancies are brought to the supervisor’s attention for correction
• Work with the People Department to generate attendance warnings based on Amy’s Attendance and Punctuality Policy
• Prepare tracking reports for missed punches, absences, and terminations
• Prepare tracking reports for wage and hour breaks/lunch compliance
• Prepare other performance tracking reports as needed
• Investigate and troubleshoot payroll and scheduling discrepancies in UKG and fix as needed
• Record and communicate daily call-ins
• Keep documents legible, organized, and scan to image library
• For Operations Administrator supporting Manufacturing only: Proficient in Quintig for Scheduling duties
• For Operations Administrator supporting Manufacturing only: Record leave requests into Quintig for easy tracking of planned and unplanned absences

Communication

• Communicate with department managers and supervisors on any trends impacting attendance, or issues with compliance for breaks/lunches
• Gather background information on attendance, warnings, coaching sessions, etc. to be used by Shift Leaders/Supervisors when completing Performance Evaluations
• Explain time off request process to employees
• Work closely with the People Department on absences, LOA’s, and other attendance related issues
• For Operations Administrator supporting Manufacturing only: Daily communication with Frozen Foods Scheduling Coordinator on attendance
• For Operations Administrator supporting Manufacturing only: Perform Scheduling Coordinator duties in their absence

Planning and Organizing

• Manage time off requests through UKG
• Timely communication with employees about time off requests
• Organize and distribute physical payroll checks to the Department Supervisors for employees
• When requested, place orders for operational supplies, follow up in a timely manner with Purchasing, and inform department leadership when supplies arrive

Leadership

• Assume ownership of all assigned tasks and request additional help or training when needed
• When requested, place orders for operational supplies, follow up in a timely manner with Purchasing, and inform department leadership when supplies arrive
• Ability to work in a team
• Able to work some overtime if needed
• Work closely with the People Department and Plant Management
• Perform other administrative functions on an as-needed basis

Trustworthiness

• Has excellent attendance
• Makes employees feel comfortable and is approachable

SUPERVISORY RESPONSIBILITIES

• None

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION

• High school diploma or GED; OR
• Equivalent combination of experience and education

EXPERIENCE

• At least two (2) years of experience in an administrative role
• Some exposure to manufacturing processes is preferred

LANGUAGE SKILLS

• Ability to read, write and speak in Spanish and English
• Ability to read and comprehend instructions, written procedures, short correspondences, memos, batch sheets, and other reports
• Ability to effectively communicate status of tasks or projects in a coherent manner
• Ability to clearly present information in reports, e-mails, and other correspondences
• Friendly and professional towards all plant employees and vendors

MATHEMATICAL AND COMPUTER SKILLS

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent
• Thorough knowledge of Microsoft Excel, including sorting, subtotals, pivot tables, functions, and macros
• Ability to interpret bar, line, and pie graphs
• Complete knowledge of Microsoft Word, PowerPoint, and Outlook
• Ability to rapidly learn manufacturing processes and scheduling guidelines
• For Operations Administrator supporting Manufacturing only: Ability to quickly learn manufacturing aspects of Kronos, including reporting and scheduling functions

REASONING ABILITY

• Ability to apply common sense to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations
• Ability to see patterns while processing data

CERTIFICATIONS, LICENSES, AND REGISTRATIONS

• None

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimal physical demand requirements associated with this job

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At times this job will require presence in the Manufacturing areas. During these occasions, there may be exposure to work areas with:

• Moving mechanical parts
• Wet and/or humid conditions
• Extreme cold
• Slippery floor
• Risk of electrical shock
• Moderate to high noise level

This position is not eligible for sponsorship