Cogent Analytics is seeking an Operations Administration Intern for a six- to twelve-month rotational internship. This position will cross-train across the core functions of our Operations Administration team, building the knowledge needed to cover each Operations Administrator.
As the intern becomes proficient in each area, they will assume day-to-day responsibilities, allowing team members to complete their own cross-training. This role will directly support the team’s goal of creating full cross-functional coverage and operational continuity.
This internship is based in Greensboro, North Carolina, with a minimum requirement of 20 hours per week.
What you will do- Cross-train in invoicing, collections, report generation, and client lifecycle tracking
- Learn and work across ClickUp, Fulcrum, Core, and Tableau
- Provide coverage for Operations Administrators after demonstrating proficiency in each function
- Maintain accurate client, financial, and operational records
- Generate reports and track required follow-up activities
- Help ensure administrative responsibilities continue without interruption
- Follow established procedures while identifying opportunities to improve efficiency
- Handle financial and client information with accuracy, professionalism, and discretion
- Strong organizational skills and attention to detail
- Comfortable learning multiple systems and business processes
- Able to manage changing priorities and follow tasks through completion
- Clear written and verbal communication skills
- Dependable, adaptable, and willing to support different team members
- Comfortable working with reports, financial information, and detailed records
- Able to work independently after receiving training
College juniors and seniors studying Business Administration, Finance, Accounting, Operations, Data Analytics, or a related field may be especially well aligned. However, aptitude, reliability, and a willingness to learn matter more than a specific major.
What you will gain- Hands-on experience across several business operations functions
- Exposure to invoicing, collections, reporting, and client lifecycle management
- Practical experience using ClickUp, Fulcrum, Core, and Tableau
- A broad understanding of how administrative operations support the full client experience
Skills Required
- Strong organizational skills and attention to detail
- Comfort learning multiple systems and business processes
- Ability to manage changing priorities and follow tasks through completion
- Clear written and verbal communication skills
- Dependable, adaptable, and willing to support different team members
- Comfort working with reports, financial information, and detailed records
- Ability to work independently after receiving training
- College junior or senior studying Business Administration, Finance, Accounting, Operations, Data Analytics, or a related field
What We Do
Cogent Analytics is a business management consulting firm committed to serving privately held businesses in the US. Founded in 2014, we've grown from a small team of six to a thriving organization of over 220 dedicated professionals serving Main Street businesses across 36 U.S. states. Our mission is to improve the lives of business owners by providing honest and effective business consulting services. We believe that small to mid-sized businesses are the backbone of our economy and the lifeblood of their communities. Our people-centric approach focuses on the individuals behind the businesses and the communities they serve. At Cogent Analytics, we're more than just a business - we're a family that acts like a business from time to time. We invest heavily in our team, fostering a culture of support, growth, and recognition. We're proud of our A+ Rating with the Better Business Bureau, client testimonials, and lifecycle relationships that are testaments to our ethical business practices. Join us as we continue to champion the cause of the entrepreneur, helping businesses overcome challenges, achieve their full potential, and contribute to the strength and vibrancy of our communities. At Cogent, your business is our business — let's build something together. Website: www.cogentanalytics.com Email: [email protected] Phone: (336) 665-8154
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