Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!
Responsibilities:
- Handles day-to-day reconciliation processes and other ad hoc reporting.
- Monitor and ensure that SLAs and quality targets are met.
- Ensure all control checks are carried out and opportunities for improvement acted upon to ensure implementation of best practice.
- Attends to account related queries from customers.
- Managing internal and external concerns - Executive and Regulatory Escalations.
- Drive process improvement initiatives.
- Liaise various process concerns to our internal and external stakeholders.
Qualifications:
- Competency
- English language - written and spoken
- Preferably with Lending Business experience
- Above average skills
- People Skills
- Emotional Intelligence
- Demonstrated ability
- Strong skills in prioritization and flexibility
- Commitment to excellence
- Interest in innovation and business development
- Tact and Discretion
What We Offer
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package
Top Skills
What We Do
Mynt is the first and only duacorn in the Philippines. It's a leader in mobile financial services focused on accelerating financial inclusion through mobile money, financial services, and technology. Mynt operates two fintech companies: GXI, the mobile wallet operator of GCash — the #1 Finance App in the Philippines, and Fuse Lending, a tech-based lending company that gives Filipinos access to microloans and business loans.
Mynt, through its fintech operations, is a staunch supporter of the United Nations Sustainable Development Goals (SDGs), particularly UN SDGs 5,8,10, and 13, which focus on safety & security, financial inclusion, diversity, equity, and inclusion as well as taking urgent action to combat climate change and its impacts, respectively.
