About SIO Logistics:
SIO Logistics stands as a premier third-party logistics and truckload shipping company, dedicated to delivering optimized solutions across dry van, flatbed, refrigerated freight, and other over the road freight solutions. Operating nationwide, we bridge our customers with an extensive network of vetted carriers, ensuring seamless and efficient freight movement. When businesses demand unparalleled supply chain management and state-of-the-art technology, they confidently "Send It Over" to us. Since our founding in 2016, we have upheld a commitment to exceptional service, consistently meeting and exceeding our customers' expectations.
Job Overview
SIO Logistics is on the lookout for a detail-driven and carrier-focused Operational Sales Representative to join our dynamic team in San Antonio, Texas. In this vital role, you’ll provide exceptional service to both our carriers and customers, becoming an essential link in our operations and sales network.
Key Responsibilities
Dive deep into the intricacies of current accounts assigned by sales representatives, mastering all the details.
Develop expertise in our cutting-edge Transportation Management System (TMS) and leverage its full potential.
Efficiently schedule appointments and accurately input shipment details for all relevant loads.
Keep internal and external portals up to date with shipment information to ensure transparency and accuracy.
Proactively track shipment progress and provide timely updates to all stakeholders involved.
Address customer inquiries regarding shipment statuses with professionalism and clarity.
Work collaboratively with sales representatives to deliver seamless and personalized account servicing.
What We’re Looking For
We seek a passionate individual who thrives in a fast-paced environment, is committed to excellent customer experiences, and enjoys collaborating with a high-performing team. Strong organizational skills, attention to detail, and adaptability are key to excelling in this role.
Why Join Us?
At SIO Logistics, we believe in building relationships that last. By joining our team, you’ll be part of a forward-thinking company where your contributions directly impact our success and the satisfaction of our valued customers.
Benefits Include:
Comprehensive Benefits: Health, Dental, and Vision coverage
Unlimited PTO: Flexible vacation policies
401k Matching: Secure your future with our 401k plan
Career Growth Opportunities: No corporate ladder to climb
Frequent Team Building Trips: Company offsite events
Mental Resets: Take breaks to rejuvenate
End-of-Year Bonuses and Awards: Recognition for your hard work
Ongoing Competition Rewards: Additional incentives and team offsite events
Skills Required
- Experience using a Transportation Management System (TMS) or ability to develop TMS expertise
- Strong organizational skills
- High attention to detail and accuracy when inputting shipment data
- Professional customer service and clear communication skills for carrier and customer interactions
- Ability to track shipments and provide timely status updates
- Ability to schedule appointments and manage shipment logistics in internal/external portals
- Comfort working in a fast-paced, collaborative team environment; adaptability
What We Do
Founded in 2016 with nationwide operations, SIO Logistics has grown to be one of the most trusted 3rd Party Logistics (3PL) and Truckload Shipping companies. We specialize in providing optimized solutions and economical pricing for dry van, flatbed, and refrigerated freight. We facilitate our customers by connecting them with our network of qualified carriers for the efficient, hassle-free, and economical movement of freight - 24/7/365. When businesses desire outstanding supply chain management services and first-class technology, they Send It Over.
