Operational Risk Specialist (Hybrid - Buffalo, NY)

Reposted 4 Days Ago
Be an Early Applicant
Buffalo, NY, USA
In-Office
72K-119K Annually
Mid level
Fintech
The Role
The Operational Risk Specialist supports the Bank's insurance program by managing documentation, coordinating policy renewals, processing invoices, and assisting with loss data reporting.
Summary Generated by Built In
Overview:The Operational Insurance Specialist provides operational and administrative support for the Bank’s insurance program. This role assists with insurance procurement activities, policy renewals, contract tracking, loss data reporting, and insurance-related invoice processing. The position supports the insurance team by coordinating documentation, maintaining accurate records, and ensuring timely execution of insurance-related financial and administrative activities. Primary Responsibilities:
  • Assist the insurance team in collecting, organizing, and validating information required to support the insurance procurement and renewal process.
  • Coordinate and track insurance policy renewals, contracts, and related documentation associated with the Bank’s insurance program.
  • Maintain organized records of insurance policies, endorsements, certificates, contracts, and renewal calendars in accordance with internal standards.
  • Support the administration and tracking of contracts related to insured and uninsured exposures across the Bank.
  • Report loss data for insurance programs as required to support internal reporting, carrier submissions, and renewal processes.
  • Process and coordinate payment of insurance-related invoices, including:
    • General insurance invoices
    • Insurance premiums
    • Loss cost and claim-related expense invoices
  • Monitor invoice accuracy and ensure timely submission and payment in accordance with Finance procedures.
  • Serve as an operational point of contact for internal stakeholders regarding insurance documentation, renewal timing, loss reporting, and invoice status.
  • Assist with process improvements related to insurance administration, documentation consistency, and workflow efficiency.
  • Provide general operational and administrative support to the insurance team as needed.
Supervisory/ Managerial Responsibilities:

No direct management but may provide guidance to analysts

Education and Experience Required:

Bachelor’s degree and five years' experience in Financial Lines and Professional Lines insurance.

Prior experience as an Account Manager or Account Executive in or or more of the following settings:

  • Insurance Brokerage Firm
  • Insurarance Carrier
  • Client-side or business insurance role with policy procurement responsibilities

Demonstrated understanding of insurance placement, renewal cycles, and policy documentation.

Experience supporting insurance programs through administrative, coordination, or finance-related activities.

Preferred Skills and Competencies:

  • Strong organizational and tracking skills with the ability to manage multiple renewals, contracts, invoices, and reporting requirements concurrently.
  • High attention to detail and strong documentation discipline.
  • Ability to coordinate effectively with internal teams and external partners (brokers, carriers, vendors).
  • Proficiency in Microsoft 365 applications (Excel, Word, SharePoint, Outlook).
  • Experience supporting insurance programs in a corporate or financial services environment.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $71,600.00 - $119,300.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

LocationBuffalo, New York, United States of America

Skills Required

  • Bachelor's degree
  • Five years' experience in Financial Lines and Professional Lines insurance
  • Prior experience as an Account Manager or Account Executive
  • Demonstrated understanding of insurance placement, renewal cycles, and policy documentation
  • Experience supporting insurance programs through administrative activities

M&T Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about M&T Bank and has not been reviewed or approved by M&T Bank.

  • Retirement Support Retirement benefits are positioned as a strong pillar, including a 401(k) match and the possibility of an additional employer contribution, plus access to an employee stock purchase plan.
  • Leave & Time Off Breadth Time-off offerings are framed as competitive, with a flexible PTO approach and paid volunteer time called out as a meaningful add-on to standard leave.
  • Wellbeing & Lifestyle Benefits Wellbeing support appears comparatively robust, highlighted by mental-health therapy/coaching sessions and broader wellness programming alongside community-oriented perks.

M&T Bank Insights

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The Company
Baltimore, MD
21,590 Employees
Year Founded: 1856

What We Do

M&T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C. Founded in 1856, the company provides banking, investment, insurance and mortgage financial services to more than 3.6 million consumer, business and government clients.

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