Operational Manager

Posted 7 Days Ago
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Paradise, Tasmania, AUS
In-Office
Senior level
Food
The Role
Lead and support multiple restaurant sites to drive sales growth, ensure food safety and quality, build high-performing teams, manage profitability and P&L, and deliver outstanding customer service.
Summary Generated by Built In
Company Description

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Description

As the Operational Manager you will play a pivotal role by leading, motivating and supporting our stores and their teams to drive sales growth and deliver results. You will ensure there is no compromising on food safety and quality as well as help build great restaurant teams so that every customer will love us.

We appreciate experience comes in many shapes and sizes, what we mean specifically is;

  • Multi-site management experience
  • Excellent stakeholder management skills
  • GYG brand advocate
  • Experience driving profitability
  • Strong financial and commercial acumen, with the ability to identify sales and P&L opportunities and collaborate on actionable strategies with the team
  • Proven track record of delivering outstanding customer service  

Benefits

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

  • Career growth – Australia and internationally
  • Opportunity to become a franchisee
  • Annual bonus scheme
  • Yellow Heart Awards that recognise our highest performers

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

Skills Required

  • Multi-site management experience
  • Excellent stakeholder management skills
  • GYG brand advocate
  • Experience driving profitability
  • Strong financial and commercial acumen, ability to identify sales and P&L opportunities
  • Proven track record of delivering outstanding customer service
  • Willingness to undergo background checks including Police Checks and employment verification
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The Company
15,200 Employees
Year Founded: 2006

What We Do

Guzman y Gomez (GYG) is one of Australia's fastest-growing Quick Service Restaurant (QSR) businesses, delivering clean, fresh, made-to-order, Mexican-inspired food. Since opening its first restaurant in Sydney in 2006, GYG has expanded globally to over 200 restaurants. The company is on a mission to reinvent fast food for the better, changing the way the masses eat one burrito at a time.

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