Operational Manager / 245D Designated Manager

Posted 4 Days Ago
Be an Early Applicant
Minneapolis, MN
69K Annually
5-7 Years Experience
Other
The Role
Manage and oversee services, staff, and facilities while ensuring quality care and effective coordination of organizational services. Responsibilities include program management, financial oversight, personnel management, and maintaining compliance with regulatory standards.
Summary Generated by Built In

Company Description

A LITTLE ABOUT US:

At Dungarvin, we're not just a national company; we're a family of caring, passionate, and dedicated team members working together nationwide to offer top-notch, community-based support. Our mission is simple: respecting and responding to the choices of people in need of supports. We're here to provide exceptional assistance to individuals with intellectual and developmental disabilities, as well as those facing mental health, behavioral, or significant medical challenges.

WE OFFER:

  • Starting Salary $69,000 annually
  • $5,000 Retention Bonus
  • 401(k) plan
  • FREE Life Insurance & FREE Long-term Disability
  • Job mobility options within Dungarvin's 15 states of services
  • PTO that increases with tenure
  • Pet Insurance
  • Medical, Dental, and Vision (Domestic partners eligible for Dental).
  • Supplemental Insurance, Flex Spending, and HSA Accounts
  • Mileage reimbursement
  • Referral Bonus Program

Job Description

Take charge of managing and overseeing services, staff, and facilities, ensuring a high standard of care and seamless coordination of organizational services. You'll play a key role in upholding and promoting Dungarvin's mission, making a meaningful impact every day!


  • Quality and Program Management: Oversee service quality, maintain regular contact with individuals served and their support networks, manage support plans, and address complaints. Ensure programs meet licensure and certification standards and conduct evaluations and audits.
  • Financial Management: Ensure programs meet financial targets, manage budgets, and address financial needs. Collaborate on budget development and manage accounts receivable and expenditures.
  • Personnel Management: Supervise program managers, oversee hiring, training, and performance evaluations, and manage staff schedules and payroll.
  • Residential programs Ensure the maintenance and safety of facilities, comply with regulatory standards, and manage risk.
  • Professionalism and Leadership: Promote the organization's mission and values, represent the organization professionally, and participate in workgroups and committees.


The role requires strong leadership, organizational, and communication skills to ensure the delivery of high-quality services and the achievement of organizational goals.

Schedule:

The operational manager's schedule needs to be flexible to accommodate various program, personnel, and organizational needs, including after-hours, weekend emergencies, and phone calls.

Qualifications

Must meet Designated Manager qualifications in accordance with the 245D requirements

AND

  • 4-year degree in a human service field and a minimum of 1-year direct care experience
  • Minimum of 5 years of supervisory and personnel management experience
  • Valid driver's license with acceptable driving record
  • Current auto liability insurance with reliable transportatiion

Additional Information

RETENTION BONUS:

The retention bonus is not applicable for current Dungarvin employees. 

Dungarvin is an affirmative action and equal opportunity employer. At Dungarvin, we believe in hiring talent from a wide variety of backgrounds which makes our organization stronger.

#DMNFLMJ

10/31

The Company
HQ: Mendota Heights, MN
1,382 Employees
Hybrid Workplace
Year Founded: 1976

What We Do

A LITTLE ABOUT US:
Dungarvin is a national organization of privately owned companies that provide high quality, community-based supports to people with intellectual and developmental disabilities, people who are faced with mental health, behavioral or significant medical challenges, and to children and their families. Because each individual we support is unique, we strive to provide services that are tailored to each person's own hopes, dreams, goals and needs. Under the support of Medicaid and Community Support Waivers Dungarvin is proud to create custom solutions to each person served.

Mission: "Respecting and responding to the choices of people in need of supports." Dungarvin assists each person we serve to realize his or her own hopes, dreams, goals and aspirations.

PHILOSOPHY:

We believe each person has his or her own set of aspirations, goals, strengths, and dreams.

FUN FACT:

Our founders Tim Madden (24 years old) and Diane (23 years old) decided to start a business that would provide community housing for people with intellectual and developmental disabilities. Through diligent research and planned Tim and Diane officially opened their first 15 person residential program in St. Paul, Minnesota in March 1976. Tim and Diane were the live-ins for that first program and they have continued their leadership of the organization since. Through the success of that program Dungarvin has grown to employ approximately 4,000 people who currently provide supports to over 4,712 individuals across 14 states.

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