The applicant will be responsible to execute the following key operational aspects of INTECH’s O&M Business (in the assigned region/territories) but not limited to:
Customer & Stakeholder Management
- Regular customer correspondence to enhance company, team, and process visibility and to resolve day-to-day operational matters for smooth service execution.
- Ensure close coordination with O&M Management, Regional Directors, Country Managers & Operation Leads and support them in achieving their O&M-specific goals and targets.
Contract Management
- Monitor and plan to mitigate risks involved in O&M business continuity and services delivery.
- Customer Sensitization / Job-Related Briefings to O&M Resources
- Ensure full compliance, site coverage, and maintain a delivery capacity of the assigned O&M Contracts
- End-to-End Operational execution of O&M Contracts
- Lead and manage commercial obligation & related activities of the contract through coordination with Customer / Financial Accounts / Management.
- Profit & Loss review, expenses / Site reviews & approvals, costings/budgeting support
- Attend internal audits and support in compliance to internal processes as per QHSE guidelines.
HRM
- Grievance Reporting, Logging & Handling Framework
- Feedback and Evaluations of O&M Resources
- Talent Hunting, Bench Management and Acquisition
- Develop a succession plan for the most critical positions in the team
HRD
- Benchmarking of the team against the Competency Framework and gap assessment
- Training needs assessment based on customer feedback and performs a gap assessment
- Develop and execute the Training & Development Plan of the team members based on internal and customer gap assessment
HSE
- Record and manage HSE requirement and compliance of each contract / customer / site
- Develop and execute an annual HSE compliance plan for to company with safety training, PPEs, and other relevant HSE needs of the customer
Nationalization:
- Develop and execute a Nationalization program based on each contract/customer’s KPI's
- Talent Hunting, Bench Management, and Acquisition of Nationals
Requirements
- Bachelor’s/Master's Degree in engineering or in a related field
- Minimum 8 years of work experience
- Good working knowledge & experience in automation & Control and other products offered by INTECH
- Hands-on Experience in Microsoft Office (Word, Excel, PowerPoint)
- Must have Effective Written/Verbal Communication Skills and proven experience in internal and external communication including customer management.
Top Skills
What We Do
INTECH Automation & Intelligence is a globally renowned industrial automation & digitalization technology company. For nearly 30 years we have helped major oil & gas companies resolve their most pressing issues of instrumentation, control, and electrical automation. INTECH’s diversified automation solution portfolio, technical skills, knowledge, and expertise on equipment from all major OEMs, and our asset-application specific approach to solution design are what differentiates us from a typical system integrator.
As part of our promise of helping businesses evolve in the Industry 4.0 era, we have focused on building up our expertise on Industrial IoT and related digitalization solutions. We are gradually shifting from a project-based solution provider to a partnership-based solution provider. We have started working closely with our technology and platform partners as well as clients to build long-term relationships where we work together to solve problems and provide solutions that are cost-efficient, time-efficient, and bring the best of what everyone can offer.
For more information, please visit: www.intechww.com
