Operational Excellence Senior Specialist

Reposted 2 Days Ago
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Rotterdam, NLD
In-Office
Senior level
Logistics • Transportation
The Role
Lead deployment of The Maersk Way across Forwarding (Air, LCL/FCL, MPL, CRM). Drive Kaizen/A3/VSM problem solving, establish KPI governance, coach frontline teams, partner with Digital/Data to prioritize data-driven, scalable operational improvements that deliver measurable business outcomes.
Summary Generated by Built In

Operational Excellence Specialist
Drive Change. Improve Performance. Make an Impact.

At Maersk, we're transforming how we operate across our Logistics & Services business through The Maersk Way, our approach to performance management, continuous improvement, and operational excellence.


We're looking for an Operational Excellence Specialist who is passionate about solving business challenges, improving operational performance, and helping teams embrace change. In this role, you'll work across functions and products to support the deployment of Operational Excellence practices and drive sustainable improvements that make a real business impact.


This is an exciting opportunity for someone who enjoys working with people, influencing change, and turning ideas into measurable results.


What You'll Be DoingDrive Operational Excellence
  • Support the deployment and adoption of The Maersk Way across Logistics & Services
  • Facilitate structured problem-solving and continuous improvement initiatives
  • Lead workshops focused on process improvement, performance optimization, and operational efficiency
  • Help teams identify root causes, remove barriers, and implement sustainable solutions

Build Performance & Improvement Culture
  • Support the implementation of performance management routines and governance frameworks
  • Help teams define, monitor, and improve key performance indicators
  • Promote a culture of accountability, ownership, and continuous improvement
  • Use operational insights and data to identify opportunities and drive action

Partner Across the Business
  • Collaborate with Operations, Product, Customer Experience, Finance, Sales, and Digital teams
  • Support stakeholders in solving complex operational challenges
  • Facilitate cross-functional improvement initiatives that deliver measurable business outcomes
  • Influence and support leaders in driving change across the organization

Develop Organizational Capability
  • Coach teams on Operational Excellence methodologies and best practices
  • Support capability-building initiatives and knowledge sharing
  • Help embed sustainable ways of working and continuous improvement behaviors

What We're Looking For
  • Experience in logistics, supply chain, transportation, warehousing, manufacturing, operations, or continuous improvement environments
  • Exposure to Operational Excellence, Lean, Kaizen, process improvement, performance management, or similar methodologies
  • Strong analytical and structured problem-solving skills
  • Excellent communication and stakeholder management capabilities
  • The ability to influence and build relationships across different levels of an organization
  • A pragmatic, hands-on mindset with a passion for delivering results
  • Experience in Logistics & Services, Freight Forwarding, Contract Logistics, Transportation, Warehousing, Manufacturing, or Supply Chain Operations
  • Exposure to Lean, Kaizen, A3 Problem Solving, Root Cause Analysis, or Value Stream Mapping
  • Experience leading improvement projects, workshops, or change initiatives
  • Lean Six Sigma certification or related continuous improvement training

Why Join Maersk?

Operational Excellence is a key strategic priority at Maersk. You'll work closely with business leaders, contribute to high-impact improvement initiatives, and play an important role in shaping how we operate across Logistics & Services.

This role offers excellent exposure, development opportunities, and the chance to build deep expertise in Operational Excellence while working in a truly global organization.

If you're passionate about improving operations, influencing change, and helping teams perform at their best, we'd love to hear from you.


As part of our pre-employment screening, we ask you to provide a VOG.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

 

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  [email protected]. 

Skills Required

  • 7-10+ years in Forwarding product segment (Air, LCL, FCL) management and operations
  • Demonstrated experience in Operational Excellence, Lean, or Continuous Improvement (A3, Kaizen, VSM, Daily Management)
  • Track record of delivering tangible operational improvements in logistics environments
  • Ability to translate data insights into real operational execution and improvements
  • Proven experience applying structured project management methodologies (e.g., PMI, PRINCE2)
  • Strong facilitation, stakeholder management, coaching, and change leadership skills
  • Ability to influence without authority and embed solutions into frontline operations
  • Hands-on, pragmatic, execution-focused mindset with shopfloor credibility

A.P. Moller - Maersk Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about A.P. Moller - Maersk and has not been reviewed or approved by A.P. Moller - Maersk.

  • Healthcare Strength — Company materials and job postings consistently highlight comprehensive medical, dental, and vision coverage, with U.S. transparency-in-coverage links indicating established group plans. These benefits are framed as part of a global rewards approach that aims for a consistent experience across markets.
  • Retirement Support — U.S. roles commonly include a 401(k) with company match, reflected across multiple current postings. Disclosures also describe retirement savings as a core element of the company’s global benefits framework.
  • Parental & Family Support — A global minimum of 18 weeks of fully paid maternity leave signals a strong baseline for family benefits. Guidance encourages candidates to clarify local parental provisions, reflecting structured policy with country-specific application.

A.P. Moller - Maersk Insights

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The Company
HQ: Copenhagen
58,338 Employees

What We Do

A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society. ALL THE WAY is our commitment to connect the world so that everyone has both the possibility and the ability to trade, grow and thrive. The company employs roughly 110.000 employees across operations in 130 countries.

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