That work has earned recognition as one of Fast Company's Best Workplaces for Innovators (2025), TravelTech's Reservation Platform of the Year (2026), and one of Built In's Best Places to Work (2020–2026).
We're looking for bold, ambitious people to help redefine how businesses manage and experience travel. Working here, you can expect exponential growth, an ambitious pace, full ownership, and high-caliber colleagues who push you to do the best work of your career. Every hire raises the bar.
Come outpace the ordinary and build the future of travel with us.
As a Program Manager, Operational Excellence at Engine, you’ll be instrumental in driving continuous improvement initiatives that enhance efficiency, quality, and customer satisfaction. Here’s what you’ll take charge of:
- Process Optimization: Lead Client Operations OpEx projects to reduce waste, increase efficiency, and improve business processes.
- Strategic Collaboration: Develops cross-functional relationships that drive collaboration and alignment.
- Data-Driven Decision Making: Evolves processes with balanced decisions derived from stakeholder input, data, and business strategy.
- Leadership & Mentorship: Mentors others on continuous improvement tools and principles to promote higher operational standards.
- Continuous Improvement Culture: Foster a work environment where structured problem-solving, data-driven decisions, and clear communication thrive.
- Operational Standardization: Discovers and executes process improvement layers with clear optimization vision.
- Training & Presentations: Deliver presentations and training sessions on process improvement principles and project updates for all levels of management.
- Voice of the Customer Integration: Incorporates customer and frontline agent feedback into problem framing and solution design; ensures work improves both operational and experience outcomes.
We’re looking for someone who’s ready to make an impact and grow alongside us:
- Experience: 8+ years in Operational Excellence, process improvement, or a similar role.
- Expertise: Lean Six Sigma Green Belt certification (Black Belt preferred).
- Analytical Skills: Strong data management skills, with proficiency in SQL, Looker, and Excel. Deliver actionable business insights from operational data to influence decisions and drive performance.
- Project Leadership: Proven track record of leading end-to-end projects concurrently and delivering measurable operational improvements.
- Communication & Influence: Ability to translate complex ideas into actionable strategies for diverse audiences.
- Leadership Abilities: Strong stakeholder management ability to influence peers and team motivation skills.
- Adaptability: Demonstrates can adapt and prioritize based on business strategy related to projects.
- CI Methodology Use: Regularly uses 3 to 5 continuous improvement practices or tools to drive progress.
Compensation
Our compensation packages are based on several factors, including your experience, expertise, and location. In addition to a competitive base salary, all roles receive equity. Depending on the role, total compensation may also include an annual bonus. Your recruiter will share your complete compensation package as you move through the process.
The Engine Edge: Perks & Compensation
We believe in rewarding great work with great benefits:
- Compensation: Competitive base pay tied to role and experience, with equity for all employees. Some roles are also eligible for bonuses or commissions.
- Benefits: Check out our full list at engine.com/culture
- Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we'll make sure you have what you need to succeed.
Perks and benefits may vary based on employment type, location, and more
Skills Required
- 8+ years of experience in Operational Excellence, process improvement, or a similar role
- Lean Six Sigma Green Belt certification
- Lean Six Sigma Black Belt certification
- Strong data management skills
- Proficiency in SQL, Looker, and Excel
- Proven experience leading concurrent end-to-end projects and delivering measurable operational improvements
- Ability to translate complex ideas into actionable strategies for diverse audiences
- Strong stakeholder management and peer influence abilities
- Team motivation and leadership skills
- Ability to adapt and prioritize based on business strategy
- Regular use of three to five continuous improvement practices or tools
What the Team is Saying
Engine Compensation & Benefits Highlights
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Leave & Time Off Breadth — Unlimited PTO and generous time-off options stand out within the package. Time-away policies are portrayed as a major plus for overall work-life flexibility.
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Equity Value & Accessibility — Stock options for all full-time employees make equity broadly accessible. Equity is positioned as a meaningful component of total rewards.
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Wellbeing & Lifestyle Benefits — Medical, dental, and vision coverage, mental-health resources, and global lodging discounts provide notable wellness and lifestyle value. Remote-friendly perks and home-office support further enhance day-to-day flexibility.
Engine Insights
What We Do
Engine makes work travel less work. We’re revolutionizing the way businesses experience travel — making booking seamless, spending smart, and travel smooth. Our modern platform connects companies with top airlines, hotels, and car rental providers, offering everything from flexible trip changes to single-invoice billing. The result? A simpler, smarter, and more enjoyable travel experience for teams on the move. We’re proud to be named one of Colorado’s Best Places to Work by Built In for six consecutive years — a reflection of our culture of innovation, collaboration, and high standards. Backed by leading investors like Telescope Partners, Blackstone, Elefund, and Permira, Engine is growing fast, with offices in Denver, Phoenix, San Francisco, and coming soon, New York. We’re building something big — and we’re looking for passionate, driven people to help shape the future of business travel.
Why Work With Us
Engine’s vibrant culture, fueled by our shared dedication to high performance, bold communication, and adaptability, makes it a unique and exceptional workplace.
Gallery
Engine Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We offer a variety of work arrangements based on the role—some positions are in-person, others are hybrid, and some are fully remote.
