Operational and Client Relations Recruitment Lead

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. 

Job Description

We’re looking for an Operational and Client Relations Recruitment Lead to join our team. You will play a critical recruiting role in the operational support of a global talent acquisition team, besides working hands-on with complex requests and participating in the full cycle of recruitment when needed. This role will be responsible for effective communication with the clients, building long-term partnerships, and strengthening existing business relations. You will partner with senior stakeholders and hiring managers to plan, prioritize, and determine position requirements. In addition, you will also dedicate your time to providing mentorship and guidance to our sources and recruiters helping them grow their skills and making sure they are as effective as possible in their hiring process. The person who joins us should have experience managing and prioritizing multiple searches, projects, and client relationships, be comfortable working in a fast fast-paced environment, and at the same time have the flexibility to work on multiple tasks.

 Responsibilities:

• Develop, implement, and own our people attraction strategy, working closely with business unit heads.
• Effectively communicate with Hiring Managers about recruitment progressions and actively manage their relationships.
• Support, nurture, and develop our recruitment team, helping them to grow their skills.
• Foster strong client connections, cultivate lasting partnerships, and deepen existing business bonds.
• Hold regular communication with team members to build a trusting relationship and execute as an escalation point if needed.
• Hands-on recruiting for senior roles being your main focus to search, drive, lead, and support the sourcing strategy.
• Drive improvements to all internal recruitment processes, ensuring that we are always making the right decisions based on the data available to us.
• Effectively cooperate in a geographically distributed team.
• Participate in different recruitment and HR initiatives related to business needs.

Qualifications

• 5+ years of proven and solid recruitment experience in an international company or recruitment agency.
• Background in client-facing positions with a focus on inventing proactive solutions
• Awareness of IT industry standards, company functioning, and trends in the market
• A professional with fluent English, both written and spoken (B2+)
• Strong and assertive personality with a business approach
• Ability to influence and communicate with all levels within the organization, transform ideas into action, and mentor staff.
• Ability to prioritize and manage multiple tasks and work to meet tight deadlines.
• Taking care of the Team, resolving their needs, and know how to build the team spirit.

Nice-to-have:

• Hands-on experience with contact center solutions positions (Genesys, Cisco, Avaya, Nuance, etc).

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Additional Information

All your information will be kept confidential according to EEO guidelines.