Operation Manager

Posted 3 Days Ago
Be an Early Applicant
Mumbai, Maharashtra
In-Office
Expert/Leader
Digital Media • Information Technology • Analytics
The Role
The Operations Manager will oversee data delivery schedules, manage production teams, drive continuous improvement, and mentor staff to ensure performance meets company quality standards.
Summary Generated by Built In
Company Description

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Job Description

  • Monitor and manage delivery schedules of multiple data sets and/or processes integral to Ad Intel UK deliveries.

  • Contribute to the strategic direction of Ad Intel operations; support business goals & objectives.

  • Manage capacity planning and oversight of workload for production teams.

  • Ensure Ad Intel data meets established thresholds for quality and delivery; responsible for schedule, control, and management of workflow in a production environment.

  • Coach and mentor direct reports, including team leads.

  • Cultivate and build a high-performing team.

  • Recommend personnel actions including hiring, termination, promotion, and merit increases.

  • Identify process areas to support continuous improvement; work with all relevant stakeholders (technology, operations, product leadership) to align on plan and impacts.

  • Recommend enhancements, and changes to software and applications to make processes more efficient and minimize data quality risks.

  • Liaise with other production teams as needed to ensure that deliveries are met.

Recommend guideline/process reviews based on analysis of data inputs and research reports.

Qualifications

  • 10+ Years experience in Operation.
  • Must excel at demonstration of Nielsen core values: Inclusion, Courage, and Growth.
  • Must be able to work independently and be accountable for decisions.

  • Must be able to drive teams and individuals to meet expected benchmarks for quality and output.

  • Must possess strong communication, interpersonal and influencing skills.

  • Must be able to prioritize tasks and projects.

  • Must have strong coaching and mentoring skills.

  • Must have creative thinking and problem-solving skills.

  • Must be analytical and detail-oriented.

  • Must have strong organizational skills.

  • Must respond well to feedback, and be comfortable delivering feedback to associates and teams.

 

Additional Information

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

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The Company
HQ: New York, NY
30,034 Employees

What We Do

Nielsen shapes the world’s media and content as a global leader in audience insights, data and analytics. Through our understanding of people and their behaviors across all channels and platforms, we empower our clients with independent and actionable intelligence so they can connect and engage with their audiences—now and into the future.

An S&P 500 company, Nielsen (NYSE: NLSN) operates around the world in more than 55 countries.

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