Copeland

Operation Manager

Posted 15 Hours Ago

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Suzhou, Jiangsu, CHN

In-Office

Expert/Leader

Greentech

The Role

Leads manufacturing operations in Suzhou, China, overseeing safety, quality, delivery, cost, productivity, capacity planning, production scheduling, and operational KPIs. Drives lean transformation, continuous improvement, quality excellence, cost reduction, daily management, EHS compliance, talent development, and organizational change. Manages cross-functional teams across supply chain, manufacturing engineering, and quality, while supporting new product introduction, product transfers, capacity expansion, budgeting, and global operational benchmarking.

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About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. 

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

If you are an experienced manufacturing operations professional with strong leadership capabilities and a passion for driving operational excellence, Copeland has an exciting opportunity for you! Based in Suzhou, China, you will lead the Operations organization to achieve world-class performance in Safety, Quality, Delivery, Cost and People (SQDCP), while driving continuous improvement, lean transformation and operational excellence across the manufacturing value stream.As Operations Manager, you will:·Lead daily manufacturing operations to ensure production targets are achieved in Safety, Quality, Delivery, Cost and Productivity.·Develop and execute the plant operational strategy aligned with business objectives and customer commitments.·Build and sustain a high-performance manufacturing culture through Lean Manufacturing, Continuous Improvement and Daily Management System.·Lead operation teams to achieve operational KPIs including productivity, OEE, labor efficiency, inventory, on-time delivery, scrap reduction and customer satisfaction.·Ensure full compliance with EHS regulations and company policies to create a safe working environment and drive Zero Incident culture.·Drive quality excellence through robust process control, root cause problem solving, layered process audits and continuous quality improvement initiatives.·Build and develop a high-performing team across Supply Chain, Manufacturing Engineering and Quality to ensure stable production flow and rapid issue resolution.·Lead capacity planning, manpower planning and production scheduling to support business growth and customer demand.·Champion Lean Manufacturing initiatives, including Value Stream Management (VSM), Kaizen, Standard Work, Visual Management, 5S, Pull System and Waste Elimination.·Drive operational cost reduction through productivity improvement, labor optimization, material utilization, inventory reduction and manufacturing efficiency projects.·Establish an effective Daily Management process to monitor operational performance, identify abnormalities and ensure timely corrective actions.·Lead talent development through coaching, succession planning, performance management and capability building for supervisors and frontline leaders.·Manage departmental budgets and optimize resource utilization while ensuring achievement of annual financial targets.·Lead or support new product introduction (NPI), product transfer and capacity expansion projects to ensure smooth industrialization.·Collaborate with global operations teams to benchmark best practices and implement operational excellence initiatives across the organization.·Lead change management initiatives to support business transformation and continuous organizational improvement.·Perform other duties as assigned by management.Required education, experience and skills:·Bachelor's degree or above in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering or other related disciplines.·Minimum 10 years of manufacturing experience, including at least 5 years of production management experience in a multinational manufacturing environment.·HVACR manufacturing experience is preferred.·Strong leadership capability with proven experience in leading large manufacturing teams.·Solid knowledge of Lean Manufacturing, Six Sigma, Continuous Improvement and Operational Excellence methodologies.·Strong understanding of manufacturing KPIs including OEE, FPY, Productivity, Labor Efficiency, Inventory Turns and On-Time Delivery.·Experience in Daily Management System, Value Stream Management and Digitalization/Visualization.·Excellent problem-solving skills with practical experience in structured root cause analysis and corrective action implementation.·Strong communication, influencing and cross-functional collaboration skills.·Strong analytical capability with data-driven decision-making mindset.·Experience in change management and organizational capability development.·Proficient in Microsoft Office applications, especially Excel and PowerPoint.·Fluent in both written and spoken English.·Self-motivated, customer-focused and results-oriented with strong business acumen.

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. 

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Skills Required

Bachelor's degree or higher in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, or a related discipline
At least 10 years of manufacturing experience
At least 5 years of production management experience in a multinational manufacturing environment
HVACR manufacturing experience
Proven experience leading large manufacturing teams
Knowledge of Lean Manufacturing, Six Sigma, Continuous Improvement, and Operational Excellence methodologies
Understanding of manufacturing KPIs, including OEE, FPY, productivity, labor efficiency, inventory turns, and on-time delivery
Experience with Daily Management Systems, Value Stream Management, and digitalization or visualization
Practical experience in structured root cause analysis and corrective action implementation
Strong communication, influencing, and cross-functional collaboration skills
Strong analytical capability and data-driven decision-making mindset
Experience in change management and organizational capability development
Proficiency with Microsoft Office applications, especially Excel and PowerPoint
Fluency in written and spoken English
Self-motivated, customer-focused, results-oriented, and commercially aware

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The Company

HQ: Saint Louis, MO

3,381 Employees

What We Do

We are a global climate technologies company engineered for sustainability. Today, we are building on our 100-year legacy through industry-leading innovation, putting Copeland at the forefront of positive change. We create sustainable residential, commercial and industrial spaces through HVACR technologies. We maintain the integrity of goods throughout the cold chain. And we bring comfort to people globally.