The OpenAI Solutions Architect — Azure & GPT Platforms designs enterprise GPT-4o, Azure OpenAI, and Codex solutions for EXL clients. The role acts as the commercial track lead under the EXL–OpenAI go-to-market partnership within the India AI Center of Excellence.
The architect owns technical solutioning for OpenAI-based engagements and partners with OpenAI teams on GTM motions. OpenAI partner-portal certification is required, and a strong Azure cloud background is preferred.
Responsibilities
Design enterprise solutions using GPT-4o, Azure OpenAI, and Codex, including RAG, agentic, and Assistants API patterns.
Act as the commercial track lead under the EXL–OpenAI GTM partnership, aligning solution design with joint go-to-market motions.
Lead technical discovery, solution architecture, effort estimation, and solution reviews for OpenAI engagements.
Define patterns for prompt orchestration, tool/function calling, guardrails, and evaluation on the OpenAI/Azure stack.
Produce reference architectures, accelerators, and solution design artefacts for the OpenAI CoE.
Partner with OpenAI teams on enablement, certification, and solution acceleration, staying current with model and platform updates.
Guide GenAI developers to ensure architectural consistency, security, and delivery quality.
Must-Have Skills
7–9 years of experience in solution architecture, AI/ML, or software engineering, with hands-on GenAI delivery.
OpenAI & Azure Architecture
Hands-on experience designing solutions with GPT-4o, Azure OpenAI, and Codex.
Strong expertise in RAG architectures, embeddings, vector search, prompt orchestration, and evaluation.
OpenAI partner-portal certification required (held or in progress).
Strong Azure cloud background (Azure OpenAI, Azure AI Search, containerized deployment, CI/CD, monitoring) preferred.
Delivery & Communication
Client-facing solutioning experience, ideally in enterprise or regulated domains.
Strong understanding of responsible AI, security, privacy, and governance.
Excellent communication skills—able to lead commercial and technical conversations with senior stakeholders.
Good-to-Have / Preferred
Experience with the OpenAI Assistants API and agentic workflows.
Experience leading GTM or commercial tracks under a hyperscaler/model-provider partnership.
Experience defining reusable accelerators or reference architectures for a CoE.
Additional Azure or AI architecture certifications.
Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, Artificial Intelligence, Information Systems, or a related discipline (or equivalent practical experience).
Skills Required
- 7-9 years of experience in solution architecture, AI/ML, or software engineering with hands-on GenAI delivery
- OpenAI partner-portal certification (held or in progress)
- Hands-on experience designing solutions with GPT-4o, Azure OpenAI, and Codex
- Strong expertise in RAG architectures, embeddings, vector search, prompt orchestration, and evaluation
- Strong Azure cloud background (Azure OpenAI, Azure AI Search, containerized deployment, CI/CD, monitoring)
- Client-facing solutioning experience, ideally in enterprise or regulated domains
- Strong understanding of responsible AI, security, privacy, and governance
- Excellent communication skills to lead commercial and technical conversations with senior stakeholders
- Experience with the OpenAI Assistants API and agentic workflows
- Experience leading GTM or commercial tracks under a hyperscaler/model-provider partnership
- Experience defining reusable accelerators or reference architectures for a CoE
- Additional Azure or AI architecture certifications
- Bachelor's or Master's degree in Computer Science, Engineering, Data Science, AI, Information Systems, or equivalent practical experience
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
