Onsite Technology Support (2)

Reposted 8 Days Ago
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Issy-les-Moulineaux, Hauts-de-Seine, Île-de-France, FRA
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
Manage an on-site workplace support team (3 people) and provide VIP support for the CEO and Executive Committee (~10). Deliver day-to-day support for O365, endpoints (Windows, macOS, iOS, Android), meeting rooms (MTR and BYOD), and handle AD, device enrollment, Intune, OS patching, MFA and password changes. Work primarily in French with occasional English communication. On-site hours 9:00-18:00, Mon-Fri.
Summary Generated by Built In

Take a step forward and let Edenred surprise you.

Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. 

We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. 

Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.

We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

Manage the on-site team and ensure that all services are provided properly and that the site operates at peak efficiency (meeting rooms, end-user equipment).

YOUR ROLE:

  • Responsible for all Workplace support issues and a team of 3 people

  • Also directly responsible for VIP support (CEO and Executive Committee, about 10 people in total)

  • Support for O365 tools, endpoints (PC, Mac, iPad, iPhone, and Android), and Executive Committee meeting rooms (BYOD and MTR)

  • Day-to-day support is to be provided in French, but may require communication in English with N2 and N3 staff

  • On site standard hours: 9:00-18:00, Monday-Friday

YOUR PROFILE:

  • 5-10 years' seniority

  • Proven experience supporting senior executives and Executive Committee

  • O365 from a user and Level 1 administration perspective

  • Windows and Mac

  • iOS/Android

  • Meeting Room: MTR and BYOD

  • Knowledge and understanding of Active Directory, device enrollment, OS patching, MFA, password changes, Intune.

  • Experience working with the CEO and Executive Committee of a large organization is required

Apply now and Vibe with Us!

Skills Required

  • 5-10 years' seniority
  • Proven experience supporting senior executives and Executive Committee
  • Experience managing or leading an on-site support team
  • O365 user and Level 1 administration experience
  • Windows and macOS endpoint support
  • iOS and Android device support
  • Meeting room technologies: Microsoft Teams Rooms (MTR) and BYOD setups
  • Knowledge of Active Directory, device enrollment, Intune, OS patching, MFA, and password management
  • Day-to-day support delivered in French
  • Ability to communicate in English with N2/N3 staff
  • Experience working with the CEO and Executive Committee of a large organization
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The Company
HQ: Issy-les-Moulineaux
7,105 Employees

What We Do

Edenred is a leading digital platform for services and payments and the everyday companion for people at work, connecting 60 million users and 2 million partner merchants in 45 countries via close to 1 million corporate clients. Edenred offers specific-purpose payment solutions for food (such as meal benefits), incentives (such as gift cards, employee engagement platforms), mobility (such as multi-energy, maintenance, toll, parking and commuter solutions) and corporate payments (such as virtual cards). True to the Group’s purpose, “Enrich connections. For good.”, these solutions enhance users’ well-being and purchasing power. They improve companies’ attractiveness and efficiency, and vitalize the employment market and the local economy. They also foster access to healthier food, more environmentally friendly products and softer mobility. Edenred’s 12,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day. In 2022, thanks to its global technology assets, the Group managed some €38 billion in business volume, primarily carried out via mobile applications, online platforms and cards. Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC 40, CAC 40 ESG, CAC Large 60, Euronext 100, Euronext Tech Leaders, FTSE4Good and MSCI Europe. Our employees vibe with a passion for customer service, respect, imagination, simplicity and the entrepreneurial spirit that are Edenred’s values. For everyone who wants to experience that vibe, who needs it in their professional life, we want to be the best company to come and work and develop each person who takes part in the Edenred adventure

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