OnSite Specialist - Greenwood, IN

Reposted 4 Days Ago
Be an Early Applicant
Indianapolis, IN, USA
In-Office
22-29 Hourly
Entry level
Healthtech
The Role
The OnSite Specialist provides surgical support by managing Stryker equipment during procedures, ensuring functionality, training personnel, and maintaining records. Responsibilities include troubleshooting, maintaining equipment, and providing procedural data while adhering to health policies.
Summary Generated by Built In
Work Flexibility: Field-based

General Description:

Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management.

Essential Functions:

  • Provides clinical surgical support by managing all relevant equipment.

  • Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.

  • Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.

  • Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.

  • Maintains knowledge base of equipment and disposable products through Stryker education training

    programs.

  • Provide physicians and OR personnel with information on new and current products.

  • Must be able to accurately and honestly record and report data metrics related to all specific job

    functions on a monthly basis.

  • Responsible for maintaining up-to-date account information to ensure continuous high levels of

    service at the account; including all vendor credentialing required by the account.

  • Accurately records and reports all surgical procedure information.

  • Adheres to all Stryker and medical facility policies, standards and procedures.

  • Analyze and resolve both routine and non-routine product issues expediently using independent

    judgment.

  • Maintain professional appearance, work ethic, and attitude required by Stryker and the medical

  • facility.

  • Adhere to (HIPAA) and other related patient confidentiality policies and procedures.

  • Provide support/coverage on all shifts at your assigned account, as well as provide support/coverage at other account in and outside your region; other shifts might include on-call, overnight, and weekends; other accounts might require overnight travel.

Core Responsibilities:

  • Set up Stryker towers, booms, lights, and integrated suite systems per surgeon preference.
  • Confirm equipment functionality and image routing prior to each procedure.
  • Adjust camera, monitor, and device settings intraoperatively.
  • Provide immediate troubleshooting of endoscopy and integration systems.
  • Manage post-procedure breakdown and staging of all Stryker equipment.
  • Clean/disinfect towers and components, restock consumables, and perform basic maintenance.
  • Educate OR and SPD staff on proper use and troubleshooting of Stryker products.
  • Support video conferencing, DICOM transfers, and EMR connectivity (where applicable).

Education & special trainings:

  • High School diploma or equivalent required
  • Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred.

Qualifications & experience:

  • Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred.
  • Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.
  • The ability to quickly, efficiently, and effectively troubleshoot issues in the moment in demanding, high stress situations.
  • The ability to provide support/coverage, not only at your assigned account during your assigned shift, but also on other shifts that need additional support. Note: Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time)
  • Experience in OR technical support or surgical services.
  • Familiarity with MIS procedures (laparoscopy, arthroscopy, cystoscopy, hysteroscopy, etc.).

  • Excellent communication and troubleshooting skills.

Physical & mental requirements:

  • Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.
  • Ability to remain standing and/or walking for an extended period of time.
  • Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.
  • Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.).
  • Excellent analytical skills.
  • Excellent interpersonal skills.
  • Excellent equipment problem-solving skills.
  • Excellent time management skills with ability to use independent judgment and critical thinking effectively.
  • Must be able to explain and generate detailed guidelines and procedures.

  


USN: $21.58 - $29.20 USD Hourly

  


Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.

Top Skills

Dicom Transfers
Emr Connectivity
MS Office
Stryker Equipment
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The Company
HQ: Irvine, CA
956 Employees

What We Do

Inari Medical, Inc. is a commercial-stage medical device company focused on developing products to treat and transform the lives of patients suffering from venous diseases.

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