OnSite Specialist - Chapel Hill, NC

Posted 3 Days Ago
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Chapel Hill, NC, USA
In-Office
23-31 Hourly
Entry level
Healthtech
The Role
Provides onsite operating-room and sterile-processing support for minimally invasive surgical equipment. Responsibilities include equipment setup, functionality checks, intraoperative adjustments, troubleshooting, cleaning, reprocessing, documentation, consumable restocking, staff education, and repair coordination. Supports Stryker and third-party systems, including image routing, video conferencing, DICOM transfers, and EMR connectivity. Requires rotating, on-call, overnight, and weekend coverage, occasional travel, and the ability to obtain CRCST certification within six months.
Summary Generated by Built In
Work Flexibility: Field-based

As an Endoscopy OnSite Specialist, you will play an essential role in supporting surgical teams and ensuring that equipment, processes, and information flow smoothly to help drive exceptional patient care. 

What You Will Do 

  • Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions. 

  • Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience. 

  • Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime. 

  • Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build strong working relationships. 

  • Maintain accurate documentation, including detailed procedure information, equipment usage, monthly performance metrics, and account updates to ensure compliance and continuity of service. 

  • Stay current through ongoing training, maintaining a strong working knowledge of Stryker equipment, disposable products, and new technologies while educating clinical staff on product use. 

  • Follow all safety, facility, and privacy standards, including patient confidentiality requirements, while maintaining a professional appearance, work ethic, and customerfocused mindset. 

  • Provide flexible coverage, including rotating schedules, oncall, overnight and weekend shifts, and support for other accounts within and outside your region, which may require travel. 

What you will need: 

Preferred Qualifications 

  • Bachelor’s or Associate’s degree, or equivalent certifications. 

  • 1+ year of experience in customer service, technical assistance, clinical support, supporting sterile workflow operations, or operating room environments. 

  • Knowledge of anatomy, surgical procedures, and instrumentation. 

  • HSPA/CRCST certification (required within 6 months for Sterile Processing roles; renewed annually). 

Required Qualifications 

  • High School Diploma or equivalent. 

  • 0+ years of related work experience. 

  • Ability to work rotating schedules, including oncall, overnight, and weekend shifts, and maintain readiness to arrive within 45 minutes when on call. 

  • Ability to lift up to 50 lbs occasionally and 20 lbs frequently; ability to stand, walk, bend, stoop, and use fine motor skills for extended periods. 

  • Visual acuity (corrected), color vision, mobility, and dexterity to identify and correct small inconsistencies in equipment or documentation. 

  • Strong analytical, problemsolving, and timemanagement skills with the ability to make independent decisions in highpressure environments. 

  • Ability to clearly explain and follow detailed guidelines and procedures. 

  • Proficiency with basic computer applications (e.g., Microsoft Office) and strong interpersonal, verbal, written, and organizational skills. 

  • Ability to travel and provide coverage at other accounts as needed, including occasional overnight travel. 

The pay rate is $/hour. This role includes a comprehensive benefits package as part of our total rewards to support you. Join us to build skills and grow your career. 

Scope of Work Summary (Operating Room Support): 
The OnSite Specialist provides in-room support for minimally invasive surgical (MIS) and related procedures, ensuring optimal performance of Stryker and third-party equipment. This role bridges clinical teams, SPD, and Stryker service lines to maintain smooth, high-quality OR operations. 

 

Core Responsibilities: 

  • Set up Stryker towers, booms, lights, and integrated suite systems per surgeon preference. 

  • Confirm equipment functionality and image routing prior to each procedure. 

  • Adjust camera, monitor, and device settings intraoperatively. 

  • Provide immediate troubleshooting of endoscopy and integration systems. 

  • Manage post-procedure breakdown and staging of all Stryker equipment. 

  • Clean/disinfect towers and components, restock consumables, and perform basic maintenance. 

  • Educate OR and SPD staff on proper use and troubleshooting of Stryker products. 

  • Support video conferencing, DICOM transfers, and EMR connectivity (where applicable). 

 

Qualifications: 

  • Experience in OR technical support or surgical services. 

  • Familiarity with MIS procedures (laparoscopy, arthroscopy, cystoscopy, hysteroscopy, etc.). 

  • Excellent communication and troubleshooting skills. 

Scope of Work Summary (Sterile Processing Department – SPD): 
Responsible for reprocessing and managing surgical instrumentation per IFU, HSPA/AAMI standards, and hospital policy. Works alongside SPD staff to ensure timely, compliant reprocessing of Stryker and hospital-owned instruments. 

Core Responsibilities: 

  • Decontaminate and assemble rigid scopes, cameras, light cords, and power instrumentation. 

  • Perform in-line function testing (leak, sharpness, insulation, or power checks). 

  • Wrap and containerize sets for sterilization per IFU. 

  • Maintain and update Stryker-managed instrumentation lists in collaboration with SPD leadership. 

  • Facilitate repairs, replacements, and instrument tracking per hospital protocols. 

  • Communicate with SPD and OR leaders regarding equipment readiness and process improvements. 

 

Certifications: 

  • CRCST required within 6 months of hire (per Stryker and state legislation). 

  • Ongoing annual continuing education required. 

  


$22.66 - $30.66 USD Hourly

  


Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.

Skills Required

  • High school diploma or equivalent
  • 0+ years of related work experience
  • Ability to work rotating schedules, including on-call, overnight, and weekend shifts
  • Ability to arrive within 45 minutes when on call
  • Ability to lift up to 50 pounds occasionally and 20 pounds frequently
  • Ability to stand, walk, bend, stoop, and use fine motor skills for extended periods
  • Corrected visual acuity, color vision, mobility, and dexterity to identify equipment or documentation inconsistencies
  • Strong analytical, problem-solving, and time-management skills
  • Ability to make independent decisions in high-pressure environments
  • Ability to explain and follow detailed guidelines and procedures
  • Basic computer proficiency, including Microsoft Office
  • Strong interpersonal, verbal, written, and organizational skills
  • Ability to travel and provide coverage at other accounts, including occasional overnight travel
  • Bachelor's or associate degree, or equivalent certifications
  • At least one year of experience in customer service, technical assistance, clinical support, sterile workflow operations, or operating-room environments
  • Knowledge of anatomy, surgical procedures, and instrumentation
  • HSPA or CRCST certification
  • Experience in operating-room technical support or surgical services
  • Familiarity with minimally invasive procedures such as laparoscopy, arthroscopy, cystoscopy, and hysteroscopy
  • CRCST certification within six months of hire

Inari Medical Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Inari Medical and has not been reviewed or approved by Inari Medical.

  • Fair & Transparent Compensation Pay is considered competitive for many roles, with employees described as 'extremely happy' with total compensation including pay, stock, equity, and benefits. Feedback suggests above‑average salary levels across departments contribute to strong pay sentiment.
  • Healthcare Strength Benefits include comprehensive medical, dental, and vision coverage, with 100% employer‑paid premiums for employees cited in multiple descriptions. Additional options like critical illness, accident, hospital indemnity, and wellness programs reinforce the healthcare offering.
  • Leave & Time Off Breadth Time off is characterized by unlimited PTO, cited as a top benefit by employees. Paid holidays and flexible hours are also referenced, expanding the range of time‑off options.

Inari Medical Insights

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The Company
HQ: Irvine, CA
956 Employees

What We Do

Inari Medical, Inc. is a commercial-stage medical device company focused on developing products to treat and transform the lives of patients suffering from venous diseases.

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