Onsite Search Specialist

Reposted Yesterday
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Headquarters, AZ
In-Office
Mid level
eCommerce • Retail • Sales
The Role
The Onsite Search Specialist analyzes customer search behavior, optimizes search performance using data tools, and collaborates with internal and external stakeholders to enhance online merchandising.
Summary Generated by Built In

As on-site search specialist you are a key part of the webshop team within the ecommerce department, you work closely with multiple internal stakeholders to figure out what the best search journey is for our customers in all our markets. You get insights from real-time data in Bloomreach Discovery, might want to spar with our SEO or SEA specialists or with the customer journey or product specialists in the team to figure out what the customer actually needs or means. A key stakeholder is ofcourse also our partner Bloomreach, with whom you’ll have regular meetings to discuss progress and results

Your responsibilities

  • Analyse customer search behaviour and conversion data to identify optimisation opportunities on the site and in the app
  • Ensure relevance, accuracy and continuous improvement of search results across all websites and apps.
  • Become Hunkemöller’s expert in Bloomreach Discovery and leverage the tool to its full potential.
  • Define, implement and test search logic tailored to regional languages, behaviours and campaign moments.
  • Monitor performance metrics, run A/B tests and translate learnings into actionable improvements.
  • You are part of the ecommerce team and work closely with Product, Traffic and Marketing internally and our partner Bloomreach.

You bring this

  • 3+ years’ experience in ecommerce, online merchandising or search optimisation.
  • Proven track record of improving on-site search performance using data-driven decisions.
  • Experience with tools like Bloomreach Discovery, Algolia, Constructor, Coveo, Klevu, Unbxd or similar.
  • Strong analytical skills and the ability to turn data into clear improvements.
  • Customer-first and mobile-first mindset across all initiatives.
  • Experience in multi-language or multi-locale environments is a big advantage.
  • Fluent in English; Dutch or German proficiency is a strong plus.
  • You’re proactive and always looking for ways to optimise.
  • You’re curious and stay up to date on market trends and competitor activity.
  • You spot opportunities, test ideas, learn fast and go again.

As our On-Site Search Specialist you ensure that customers find exactly what they’re looking for; fast, relevant and frictionless. You use insights, data and smart tooling to optimise search performance across all countries, driving conversion, engagement and commercial impact.

Top Skills

Algolia
Bloomreach Discovery
Constructor
Coveo
Klevu
Unbxd
Am I A Good Fit?
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The Company
Noord-Holland
2,151 Employees

What We Do

Hunkemöller is committed to being a much-loved, social, and inclusive brand. We take pride in creating an environment where people not only love to work but also become true brand ambassadors.

Our purpose and values have undergone a transformation, our purpose is to inspire and empower women to be their most beautiful and authentic selves, together we lift each other up! Our values emphasize what we hold as fundamental to our brand identity: Empowering, Playful, In-touch, Inclusive, Inspiring, and Responsible. With these principles we are shaping our culture, steering our actions and aligning with our expanding dedication to setting industry benchmarks in inclusivity and responsibility through innovative and sustainable initiatives.

With a robust presence spanning over 900 stores across 15 countries, we are on a trajectory of continuous growth. Our commitment to World-Class service is not just a promise but a reflection of our ethos, extending seamlessly across channels and locations, including our upcoming opening of our state-of-the-art Distribution Center in Almere, aimed at stream-lining productivity, and boosting efficiency for our customers.

Hunkemöller proudly holds the prestigious title of TOP EMPLOYER in the Netherlands for 2024, marking seven consecutive years of winning, while Germany maintains a 5-year streak. In Denmark, we are back-to-back winners for the 2nd year, a testament to our unwavering commitment to our people and the utmost care we invest in our employees

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