When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job TitleOnsite CoordinatorLocation(s)UCB Celltech (UK) - Customer Site
Job Description
Are you someone who enjoys bringing structure to busy environments, coordinating activity, and helping a team deliver smoothly and efficiently? Do you thrive in a role where communication, organisation, and collaboration truly matter?
If you take pride in being reliable, proactive, and people-focused, this Site Coordinator role could be a great fit.
We’re looking for a Site Coordinator/Planner to work as part of a small, collaborative onsite team, supporting one of our key OneSource accounts. You will work closely with another Site Coordinator and the rest of our on-site team, sharing responsibilities and helping ensure that service operations run seamlessly each day.
Please note this role will be based at our customer site in Slough, but in 2027 they will be relocating to Windlesham, Surrey.
What you’ll do:
Coordinate service activity as part of a team
- Work jointly with our other Site Coordinator to schedule and manage all equipment maintenance – from preventive to corrective work.
- Share responsibility for tracking work orders in our systems, ensuring statuses are kept accurate and up to date.
- Respond to emails, calls, and system requests, aligning with the team to ensure a consistent and timely customer experience.
Support strong communication across the site
- Partner with your fellow Site Coordinator to communicate with customers, engineers, and vendors – ensuring clear, aligned messaging and reducing duplication.
- Help manage updates, handovers, and service timelines so everyone on site has the information they need.
- Provide support during vendor visits, including coordination, documentation checks, and escorting responsibilities when required.
Share vendor management and procurement tasks
- Jointly handle vendor coordination — requesting quotes, scheduling activity, following up on outstanding work, and ensuring documentation is complete.
- Confidently challenge vendors when needed.
- Assist with raising purchase requisitions and purchase orders, working with your teammate to split and organise procurement tasks efficiently, when required.
Maintain accurate equipment and service records
- Collaborate with the team to track equipment adds, changes, and removals across customer and internal systems.
- Ensure service entitlement, coverage, and documentation are accurate and complete.
Contribute to a culture of continuous improvement
- Work with your fellow Site Coordinator and site team to identify workflow improvements and enhance the customer experience.
- Share insights, flag potential issues early, and help drive resolutions collaboratively.
- Participate as an active member of a supportive and coordinated service team.
What we’re looking for
- Team-oriented and collaborative, with the ability to share responsibilities, communicate openly, and support colleagues.
- Highly organised, able to manage multiple moving parts while maintaining accurate records.
- Strong communicator, comfortable engaging with customers, engineers, and vendors.
- Proactive and reliable, with a problem-solving approach and a focus on service quality.
- Customer-focused, ensuring every interaction is professional, clear, and helpful.
- Previous experience in service coordination, planning, scheduling, laboratory support, or a similar operational role.
- Experience using service management or scheduling systems.
- Working knowledge of equipment service processes within technical or regulated environments.
- Strong MS Office skills, particularly in Excel
- Confident written and spoken English
- Valid driving license preferred
- Ability to write clear, professional emails and communicate effectively with customers, vendors and internal teams.
Why join us?
- Be part of a collaborative onsite team that supports each other and works together daily.
- Build strong relationships with customers, vendors, and internal service teams.
- Develop valuable skills in service coordination, vendor management, and operational delivery.
- Work in an environment that values teamwork, quality, and continuous improvement.
- Make a real difference by ensuring service operations run smoothly and efficiently.
Skills Required
- Team-oriented and collaborative approach
- Strong organizational skills and ability to manage multiple activities accurately
- Strong written and verbal communication skills in English
- Customer, engineer, and vendor communication experience
- Proactive, reliable, and problem-solving approach
- Previous experience in service coordination, planning, scheduling, laboratory support, or a similar operational role
- Experience using service management or scheduling systems
- Working knowledge of equipment service processes in technical or regulated environments
- Strong Microsoft Office skills, particularly Microsoft Excel
- Ability to write clear, professional emails
- Valid driving license
PerkinElmer Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PerkinElmer and has not been reviewed or approved by PerkinElmer.
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Retirement Support — Retirement support stands out through strong 401(k) matching and, in places, immediate vesting that can materially increase total rewards. The ability to direct contributions and manage rollover options adds flexibility to long-term savings.
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Leave & Time Off Breadth — Leave offerings are described as fair, with paid holidays, vacation, floating holidays, and paid sick leave included across many roles. Reported PTO amounts (e.g., roughly three weeks or 18 days) suggest a solid baseline even if it varies by site and department.
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Flexible Benefits — Benefits appear broad and customizable, spanning multiple insurance types, spending accounts, wellness programs, and optional coverages like pet insurance. Added programs such as EAP resources, backup care, discount platforms, and tuition reimbursement expand the total rewards footprint beyond core pay.
PerkinElmer Insights
What We Do
For 85 years, PerkinElmer has pushed the boundaries of science from food to health to the environment. We’ve always pursued science with a clear purpose – to help our customers achieve theirs. Our expert team brings technology and intangibles, like creativity, empathy, diligence, and a spirit of collaboration, in equal measure, to fulfill our customers’ desire to work better, innovate better, and create better. PerkinElmer is a leading, global provider of technology and service solutions that help customers measure, quantify, detect, and report in ways that help ensure the quality, safety, and satisfaction of their products. Learn more at www.newperkinelmer.com.
