Onshore Hyperion Administrator and EPM Cloud Support

Posted 27 Days Ago
Be an Early Applicant
Chicago, IL, USA
In-Office
Expert/Leader
Artificial Intelligence • Cloud • Information Technology • Analytics • Business Intelligence • Consulting • App development
Award-winning, US-headquartered partner driving cloud, integration, and AI-led transformation with 2,000+ employees.
The Role
Provides L2/L3 administration and support for on-premises Hyperion and EPM Cloud environments. Responsibilities include resolving user tickets, performing data fixes, debugging HFM, DRM, and Essbase issues, patching, managing services and certificates, maintaining forms, reports, business rules, and data integrations, and implementing prioritized bug fixes. Requires expertise with PBCS/EPBCS and scripting, plus strong communication and teamwork. This hybrid role requires at least two days weekly at a customer office in Chicago.
Summary Generated by Built In
Onshore Hyperion Administrator and EPM Cloud Support1
  • 12+ years of experience as a Hyperion Administrator and L2\L3 Support in EPM  PBCS/EPBCS
    • Work on tickets / queries raised by users
    • Resolve / data fix – transactions.
    • Bug-fix in the existing code base as prioritized by the customer
  • On-Prem Hyperion Administration skills:
    • Stop and Start of services
    • Patching
    • Debugging issues in HFM, DRM, Essbase
    • Certificate (SSL, Ldap etc) renewals
  • Experience in Forms & Reports design, Business Rules, Data Management, SmartView, RestAPI
  • Working knowledge of PowerShell or Groovy scripting
  • Good to have experience in FCCS, ARCS and EDM
  • Excellent communication skills
  • Good team player
  • Hybrid work model: minimum 2 days a week from customer office in Chicago

Skills Required

  • 12+ years of experience as a Hyperion Administrator and L2/L3 Support professional in EPM PBCS/EPBCS
  • Experience handling user tickets and queries
  • Experience resolving data-fix transactions
  • Experience performing bug fixes in existing code bases
  • On-premises Hyperion administration experience, including service start and stop, patching, and issue debugging
  • Experience debugging HFM, DRM, and Essbase issues
  • Experience renewing SSL and LDAP certificates
  • Experience designing forms and reports
  • Experience with Business Rules, Data Management, Smart View, and REST API
  • Working knowledge of PowerShell or Groovy scripting
  • Excellent communication skills
  • Ability to work effectively as a team player
  • Experience with FCCS, ARCS, and EDM
  • Ability to work at least two days per week from the customer office in Chicago

Jade Global Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Jade Global and has not been reviewed or approved by Jade Global.

  • Healthcare Strength — Core medical, dental, and vision coverage appears established with mainstream U.S. carriers, forming a solid baseline of healthcare support. EAPs and tax‑advantaged accounts (FSAs/HSAs) are also cited, indicating options beyond basic insurance.
  • Retirement Support — A 401(k) program with employer match is consistently referenced as part of the package. Availability of traditional and Roth options is noted, supporting long‑term savings flexibility.
  • Parental & Family Support — Parental leave is referenced, and family‑oriented offerings such as backup childcare are highlighted in company materials. These elements can enhance the overall family support experience even when cash pay is not top‑tier.

Jade Global Insights

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The Company
HQ: San Jose, California
2,000 Employees
Year Founded: 2003

What We Do

A Trusted Partner for Every Digital Enterprise Bringing Value. Jade Global is a global IT consulting company with two decades of industry experience that helps the world’s leading businesses and organizations build their digital core, optimize their operations, and accelerate revenue growth. We are headquartered in San Jose, California; Jade Global operates with offices in 13 locations across North America, the UK, and Asia. Renowned as a trusted "partner of choice" for businesses in Healthcare & Life Sciences, Hi-tech, Retail, Manufacturing, and Financial Industries, Jade Global has innovated 30+ industry-specific solutions. Whether your focus is harnessing or expanding Gen-AI, AI, and digital capabilities, transforming operating models, or accelerating insightful decision-making, we’re here to help you gain and maintain a competitive edge with efficient, sustainable models. At Jade Global, it’s all about outcomes—your outcomes—and delivering the results you desire, tailored to your unique requirements

Why Work With Us

We are Great Place to Work Certified company and Jade focus on people first approach.

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