The Role
Manage and grow relationships with restaurant partners across Kuwait. Responsibilities include onboarding and training, resolving partner issues, monitoring performance, identifying growth opportunities, supporting campaigns and negotiations, conducting business reviews, and coordinating with internal teams. The role requires strong communication, commercial awareness, problem-solving, reporting, negotiation, and English and Arabic proficiency.
Summary Generated by Built In
🚀 Welcome to Your Next Adventure!
As an Online Account Executive – Restaurants, you will play an important role in managing and growing relationships with food partners across Kuwait. You will support partner success by building strong relationships, driving engagement, coordinating with internal teams, and helping partners improve their performance on the platform. This role is ideal for someone who enjoys working with customers, solving problems, identifying growth opportunities, and being part of a fast-paced commercial environment.
🛠 What You’ll Get Your Hands On:
- Manage and support a portfolio of food partners across Kuwait
- Act as a key point of contact for partners, ensuring strong communication and engagement
- Build and maintain positive relationships with restaurant partners and key stakeholders
- Support partner onboarding, training, and ongoing platform adoption
- Handle day-to-day partner requests, troubleshooting, and issue resolution
- Monitor partner performance and identify opportunities to improve growth and engagement
- Work closely with internal teams to ensure smooth operations and strong partner satisfaction
- Support the execution of marketing campaigns, promotions, and growth initiatives with partners
- Identify opportunities to increase partner engagement, sales, and overall platform performance
- Prepare account updates, reports, and performance insights to support business decisions
- Conduct regular online partner meetings and business reviews
- Manage partner communication and follow-ups through online channels
- Support commercial activities, negotiations, and partner growth initiatives when required
🧙♂️ The Magic You Bring:
- 1–3 years of experience in account management, sales, customer success, business development, or a similar client-facing role
- Experience in food delivery, e-commerce, hospitality, restaurants, or a similar industry is a plus
- Bachelor’s degree in Business, Marketing, Economics, or a related field is preferred
- Strong communication and relationship-building skills
- Customer-focused mindset with the ability to understand and respond to partner needs
- Commercial awareness and willingness to identify and drive growth opportunities
- Strong problem-solving skills and ability to manage multiple priorities
- Comfortable working with data, reports, and performance tracking
- Comfortable managing partner relationships and meetings remotely
- Ability to work independently in a fast-paced and dynamic environment
- Good negotiation and presentation skills
- Strong ownership, accountability, and attention to detail
- Proficiency in English and Arabic
- Strong knowledge of the Kuwait food and restaurant market is a plus
Inside Snoonu’s Universe
Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
The Dream We’re Chasing
To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
The Quest We’re On
To radically transform how people live by leveraging technology to connect them with endless possibilities.
Our Everyday Superpowers
Be Customer Obsessed: “Focus on the customer and all else will follow.”
Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”
Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”
Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”
Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”
It's All About People: “Be a team player; together we are stronger.”
Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”
Perks & Worklife Magic At Snoonu
🌐 Global Vibes – Collaborate with a worldwide crew.
🧠 Brain Boosters – Learning budgets, access to courses, and tools for your growth.
🚒 Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.
🏝️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.
🛠️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.
Great Place to Work® Certified
We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
Certified for Excellence
Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
Beyond the Code: Giving Back Matters
We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.
Diversity Isn’t Just a Buzzword
At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
Let’s Build the Future Together
Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.
Stay in the loop—connect with us on LinkedIn!
Skills Required
- 1-3 years of experience in account management, sales, customer success, business development, or a similar client-facing role
- Strong communication and relationship-building skills
- Customer-focused mindset and ability to respond to partner needs
- Commercial awareness and ability to identify growth opportunities
- Strong problem-solving skills and ability to manage multiple priorities
- Comfort working with data, reports, and performance tracking
- Ability to manage partner relationships and meetings remotely
- Ability to work independently in a fast-paced environment
- Good negotiation and presentation skills
- Strong ownership, accountability, and attention to detail
- Proficiency in English and Arabic
- Experience in food delivery, e-commerce, hospitality, restaurants, or a similar industry
- Bachelor's degree in Business, Marketing, Economics, or a related field
- Strong knowledge of the Kuwait food and restaurant market
Am I A Good Fit?
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The Company
What We Do
Welcome to Snoonu, Qatar's leading tech innovator. Founded by Hamad Al-Hajri in 2019, Snoonu is your go-to app for online shopping, food and grocery delivery, pharmacy needs, and more. At Snoonu, we're not just revolutionizing convenience but pioneering it. Our super-app offers 11 essential services in one place, from quick meals to urgent pharmacy runs, grocery shopping, and even a personal picker (Snoosend). We're here to make your life easier and inspire you with our constant drive for innovation. But we're more than just a company; we're a vibrant community driven by a shared vision to harness technology for societal betterment. Join a team that doesn't just participate in the future of Qatar's economy but shapes it. Here, being extraordinary is our everyday standard. By using our services, you're not just making your life easier; you're contributing to the growth and convenience of our community. With our app, convenience is just a tap away. Experience the ease of having anything delivered to your doorstep. Embark on this exhilarating journey with us and be part of Qatar's next big success story. Visit us: ★ Website: https://snoonu.com ★ Instagram: https://www.instagram.com/snoonu/ ★ Twitter: https://twitter.com/snoonu_qa ★TikTok: https://www.tiktok.com/@snoonu ★ Facebook: https://www.facebook.com/snoonu.qa/
