The Role
Lead and deliver onboarding and training for new hires (BCBAs, RBTs, administrative staff); develop and maintain training materials and SOPs; ensure competency on internal systems; track completion and readiness; provide ongoing support and improvements; coordinate onboarding logistics and act as primary new-hire contact.
Summary Generated by Built In
Job Opening: Onboarding Specialist
Location: Remote (Working US Hours - 9am-5pm EST)
Type: Full-Time
- Lead and facilitate onboarding training sessions for new hires/clients (e.g., BCBAs, RBTs, and administrative staff)
- Develop, maintain, and improve onboarding and training materials (SOPs, guides, videos, presentations)
- Ensure new employees are fully trained on internal systems (e.g., Rethink, scheduling platforms, communication tools)
- Conduct system walk-throughs and hands-on training to ensure competency
- Partner with clinical leadership to ensure training aligns with clinical standards and expectations
- Track and monitor training completion and employee readiness before they begin working with clients
- Provide ongoing support and follow-up training as needed post-onboarding
- Identify knowledge gaps and continuously improve training programs and processes
- Assist with onboarding coordination (documentation, scheduling, system setup) as needed
- Act as the primary point of contact for new hires during their onboarding and initial training period
Requirements
- 2+ years of experience in training, onboarding, or employee enablement (healthcare or ABA preferred)
- Strong presentation and facilitation skills, with the ability to engage and train diverse teams
- Excellent communication and interpersonal skills
- Highly organized with strong attention to detail
- Comfortable using and training others on multiple systems and software
- Ability to simplify complex processes into clear, easy-to-understand training
- Proactive, patient, and supportive approach to training
Benefits
- Comfortable working U.S. hours
- Remote work from home
- Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.
Skills Required
- 2+ years of experience in training, onboarding, or employee enablement
- Experience in healthcare or applied behavior analysis (ABA)
- Strong presentation and facilitation skills
- Excellent communication and interpersonal skills
- Highly organized with strong attention to detail
- Comfortable using and training others on multiple systems and software (e.g., Rethink, scheduling platforms, communication tools)
- Ability to simplify complex processes into clear, easy-to-understand training
- Proactive, patient, and supportive approach to training
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The Company
What We Do
ReWorks Solutions is a premium remote staffing and outsourcing company that provides rigorously vetted, native English-speaking professionals from South Africa and the Philippines. They offer white-glove management, proactive support, and HIPAA-compliant processes to help businesses scale smarter by blending cost-effective outsourcing with high-performance teams and strategic operations, ensuring seamless integration into existing workflows while reducing overhead costs and boosting productivity for US and international clients.
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