At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Role Overview:
The Provider Onboarding Specialist provides comprehensive coordination of provider onboarding to ensure a positive experience. This position is responsible for building internal and external relationships to effectively onboard new hires and ensure providers have everything they need to start work including but not limited to IT equipment and access, biographies and headshots, digital profiles and prepares them for the first month of orientation.
Compensation: $53,000 - 63,000/annually, with additional annual bonus potential
Responsibilities:
Initiate onboarding/concierge process for clinical new hires
Commence relationship building during introductory call with Practice Development Director
Follow up initial call with a handwritten note of welcoming
Maintain single point of contact for all new providers and communicates regularly
Proactively check-in with clinicians for completing onboarding data
Document workflow real time including maintaining new hire spreadsheet and ensure accuracy of data
Effectively coordinate with internal departments to ensure the provider’s start date readiness with departments such as credentialing to ensure the onboarding process is seamless
Confirm that all IT access is granted and equipment is shipped
Maintain ongoing correspondence with all stakeholders including internal and external, particularly around hiring delays in background checks and/or pre-hire processes
Host biweekly communication with divisional leadership
Adhere to the onboarding standards and workflows
Track and report divisional onboarding metrics to internal stakeholders
Maintain and adhere to new hire orientation calendar
Host and/or facilitate general orientation sessions including systems overview trainings
Schedules new hire check-ins post hire at 2 weeks and again at 30 days
Skills & Experience:
Bachelor’s Degree in Business Administration or Healthcare Administration
1+ year of experience in a human resources or talent acquisition department
Strong knowledge of Microsoft Excel and SharePoint
Demonstrated superior relationship management
Possesses an ownership mentality
Solutions oriented
Strong organizational skills
Ability to manage time-sensitive workflows
Detail oriented and focus on accuracy of data
Qualified candidates must be legally authorized to be employed in the United States
Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.
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LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
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What We Do
LifeStance Health is a behavioral health care company focused on providing evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in care settings that include acute inpatient, partial hospitalization, intensive outpatient, outpatient, community-based and in-home. Our Vision: A truly healthy society where mental and physical healthcare are unified to make lives better. Our Mission: To help people lead healthier, more fulfilling lives by improving access to trusted, affordable and personalized mental healthcare. Our Values: * Delivering Compassion - We care for people unconditionally and act with empathy always. * Building Relationships - We are collaborative, building enduring relationships to achieve more together. * Celebrating Difference - We respect the diversity of every individual’s lived experiences.
