Onboarding Specialist

Job Type:

Regular

Work Location:

Client Support Center - Southlake, TX 76092

Overview:

The Onboarding Specialist is an in-office position, responsible for providing a quality hiring experience in a high-volume, fast-paced environment. This position manages candidate onboarding activities from ‘offer-accepted’ to ‘hired’; this includes partnering with recruiters and hiring managers to ensure candidates are efficiently and expeditiously guided through the hiring process, while adhering to federal and state employment laws.

What's in it for you?

• Competitive rate of $17.00 per hour and based on experience

• Paid weekly

• Work both in-person at office in Southlake and remote (after completion of training)

• Weekly schedule allows for 2 - 3 days in office and 2 - 3 days remote

• Work-life balance with hybrid work environment

• Collaborate with a diverse team

• Paid Time-Off

• Eligible for medical and dental benefits

• Eligible to participate in 401K

• Office offers on-site fitness facility and food pavilion

Job Description:

• Contribute to a positive candidate experience by ushering candidates through all aspects of the onboarding process
• Continuously monitor the applicant tracking system to ensure timely candidate flow and completion of tasks
• Order pre-employment screening(s) as required, in a timely manner
• Use good judgment (and appropriate resources) to disposition candidates according to client and company guidelines
• Maintain a high-level of customer service during inbound/outbound calls
• Communicate in a timely and professional manner with all candidates and internal stakeholders
• Provide accurate and timely information in response to all inquiries and general correspondence
• Constantly monitor dashboards in onboarding-related system(s) for pending tasks
• Partner with HR/Legal regarding changing regulatory demands, as needed
• Maintain excellent data integrity within all onboarding-related systems
• Ensure adherence to FCRA, EEO, and all related employment laws
• Manage and troubleshoot post-offer applicant tracking system access issues
• Manage I-9 compliance and ensure timely completion of USCIS requirements
• Perform all other duties as assigned

Qualifications:

• High School Diploma or equivalent required
• 1 - 2 years relevant experience in onboarding, human resources, or recruiting
• Professional and friendly attitude; must be a team player
• Previous data entry experience strongly preferred
• Solid written and verbal communication skills, with attention to accuracy and detail
• Ability to be resourceful and proactive when issues arise
• Excellent organizational and problem solving skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service oriented attitude with excellent interpersonal and collaboration skills

Mental & Emotional Requirements:

• Manage stress appropriately
• Make decisions under pressure
• Manage anger/hostility or other emotions appropriately
• Work alone
• Work in confined or crowded areas

Physical Requirements:

This is a ‘Sedentary’ position; there will be prolonged periods of sitting, exerting up to 10 pounds of force may be occasionally required. Additionally, this position will be required to:

• Sit for 2+ hours per day
• Hear alarms/telephone/tape recorders/horns/normal voices
• Bend at waist, occasionally
• Have clarity of vision

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.