Onboarding Specialist

Description

This important position supports the work of our Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. The Onboarding Specialist serves as the initial point of contact for new employees of our association. This role requires exceptional customer service skills, strong administrative experience for document management, on-boarding responsibilities, and a high level of attention to detail.

Requirements

• Assist with job posting(s) for vacant positions on applicant tracking system and targeted job boards, including web and social media.
• Assist with initial candidate screening calls.
• Support hiring managers with reviewing applications, interview scheduling, reference checks and interviewing.
• Manage the hiring/onboarding process of new employees and ensure documents in online onboarding system are current and up to date.
• Track status of hiring, generate reports and present reports to managers.
• Initiate background screenings, monitor and review and ensure compliance with applicable requirements.
• Ensure accuracy of new employee info into HR Information System (HRIS).
• Ensure filing systems are accurately maintained and kept current.
• Enter certificates, training information and other employee related documentation in HRIS.
• Serve as first point of HR contact for employees in assigned region.
• Field initial questions from employees related to employment.
• Run reports and distribute notifications as directed.
• Monitor and maintain office supply inventory, name badges, business cards and other applicable items.
• Provide general office support to the HR team.
• Assist with other Human Resource tasks as requested.

QUALIFICATIONS:

• Prior experience in related field preferred.

• Prior experience with an HR Information system preferred.

• Must be highly organized with a high attention to accuracy and detail.

• Ability to prioritize tasks and adapt quickly when needed.

• Ability to maintain considerable hands-on, repetitive and clerical tasks and manage with efficiency and self motivation.

• Ability to perform as a team player.

• Knowledge and professional experience in a customer service environment

• Excellent written and verbal communication skills.

• Ability to use sound judgement and recognize when to elevate matters to supervisor.

• Ability to handle oneself professionally at all times.

• Ability to maintain a high level of confidentiality of sensitive information.

• General understanding of employment law preferred.

• Successfully meet the Association policies on background screening.

• Additional training classes as recommended by Supervisor.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

Usual office working conditions. The noise level in the work environment is typical of most office environments with telephones, personal interruptions, and background noises.

While performing the duties of this position, the employee is frequently required to sit, communicate, reach and manipulate objects, tools or controls. Minimum physical exertion. Duties involve moving materials weighing up to 10 pounds on an occasional basis. Manual dexterity and coordination are required over 75% of the work period while operating equipment such as computer keyboard, mouse, 10-key calculator, phone, and similar machines.

DISCLAIMER

YMCA of Southwest Florida has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and YMCA of Southwest Florida reserves the right to change this job description and/or assign tasks for the employee to perform, as the YMCA may deem appropriate.