Position Title: Onboarding Specialist
Position Reports To: Office Manager
Position Summary
The Onboarding Specialist works closely with our recruiters and field management team to ensure timely and thorough onboarding of new hires, rehires, and transfers. During the staffing phase for the job site, the Onboarding Specialist is critical, given that he/she keeps the management team updated daily regarding where the candidates are in their onboarding process.
Essential Functions
Supports new hires as they complete employment application via a phone application or on the internet
Assists Craft Professionals with translation via written and verbal ATS onboarding in both English and Spanish
Supervises all onboarding Craft Professionals through the HASC, ISTC, and other clinics/training processes, ensuring craft professional retention
Manages onboarding through completion, handles sensitive and confidential employee information ensuring superior customer service
Troubleshoots and escalates (as necessary) onboarding issues as they arise
Works closely and proactively with the HR Business Partners to review onboarding experiences and implement solutions to improve the onboarding process
Completes I-9 via HRIS system
Provides follow up for Craft Professional to ensure completion of clinic requirements and safety courses
Provides daily/weekly updates to hiring managers regarding the Craft Professional’s compliance
Other duties as assigned
Education & Experience
1-4 years of experience onboarding candidates in the industrial and/or facilities maintenance sector
Experience working within ATS or HRIS systems
Experience with completing background checks via various web-based systems
Knowledge, Skills, and Abilities
Familiarity with qualifications for job sites i.e., registering candidates on the HASC, ISTC, and other industrial training councils
Ability to work collaboratively and build strong partnerships with management and field leaders
Proficiency in computers including Microsoft Office (Word, Excel, PowerPoint, etc.)
Must work well in a team atmosphere and communicate effectively both verbally and written
Must be comfortable adapting to different personalities
Must have a professional attitude and possess the ability to exercise good judgment when problem-solving
Ability to work independently for day-to-day tasks to ensure onboarding goals and priorities are met
Ability to effectively manage multiple projects, tasks, and priorities
Excellent customer service skills
Excellent verbal and written communication skills
Strong attention to detail, accuracy, and time management
Ability to demonstrate self-motivation and ownership of assigned work
Work Conditions/Physical Demands
Remaining in a stationary position, often standing, or sitting for prolonged periods.
Light work that includes moving objects up to 20 pounds.
No adverse environmental conditions expected.
Skills Required
- 1-4 years of experience onboarding candidates in the industrial and/or facilities maintenance sector
- Experience working within ATS or HRIS systems
- Experience completing background checks via web-based systems
- Familiarity with qualifications and registration requirements for industrial training councils such as HASC and ISTC
- Proficiency with computers and Microsoft Office
- Strong verbal and written communication skills
- Excellent customer service skills
- Ability to manage multiple projects, tasks, and priorities
- Strong attention to detail, accuracy, and time management
- Ability to work independently and collaboratively
- Ability to communicate in English and Spanish
What We Do
Apache Industrial is a specialty-trades and multi-service provider supporting industrial and commercial construction and maintenance. The company serves chemical, civil infrastructure, manufacturing, and energy sectors, combining soft-craft expertise with operational excellence and partnership. Its capabilities also include digital project management, scanning, design, and 3D modeling, with an emphasis on delivering quality, efficiency, and safety across industrial projects throughout North America.
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