ABOUT SATELLITE OFFICE
Satellite Office is 100% Australian owned and is one of the leading offshoring service providers in the Philippines.
The company is fully aligned with the company’s purpose: Transforming the way the world does business, and helping our people grow to their highest potential, by creating and providing world class offshore staffing solutions.
Our business targets Australian businesses on building their own dedicated teams in the Philippines. Satellite Office offers a range of Service Options to cater for a client’s specific needs, with the most popular being the Full Service Model, including Serviced Offices, Staff Leasing and Support Services including Recruitment, HR Payroll and IT.
Satellite Office’s exceptional growth has been built on a strong and reputable client base across global media (ASX top 50), ecommerce, online education, energy/utilities, sports and leisure, IT managed services, digital marketing agencies, and professional services firms across finance, wealth management, accounting, software and enterprise solutions, as well as legal firms. Our clients range from publicly-listed, private, private equity and venture capital-backed entities.
Satellite Office is founded by the former Managing Director of Centrebet, CEO of DealsDirect and senior KPMG executive, Michael McRitchie.
COMPANY VALUES
To continue the rapid growth of the company, teams live by its core values:
· Be the Best: We have high standards and are committed to premium quality and professionalism. We are experts in our field and always aim to do things right the first time.
· Open and Honest: We are honest and transparent. We build relationships for the long term based on trust and are willing to have challenging conversations when needed. We always choose to do what’s right.
· Own It: We take the initiative, drive it, and deliver. We work together, communicate, and are accountable. We take ownership and do what we say we’ll do.
· Passionate about Our People: We love to see our people grow, providing them the tools and opportunities to reach new heights. We respect and value each other, and genuinely enjoy helping one another succeed and celebrate these wins.
· Awesome Service: We don’t settle for ordinary, going beyond the expected. Partnering with our clients, we understand them and their business in order to provide great service and experiences.
· Lead the Change: We are innovators at heart and are continuously improving. We challenge the status quo, ask questions, and encourage feedback.
PRIMARY FUNCTION
Satellite Office is extremely client focused and committed to successful outcomes for everything we do. To achieve this we need the very best staff, people who love what they do and want the opportunity to excel.
We are committed to building a strong culture and focus on hiring candidates that have a strong work ethic, are personable and have strong communication skills.
The primary focus of the Onboarding Specialist is to manage the onboarding process for all new hires and provide excellent coordination with the internal team and third party providers.
KEY RESPONSIBILITIES & DUTIES
Initiates character reference checks on all shortlisted candidates and coordinating with third party provider for completion and follow ups.
Creates and prepares employment contracts indicating client-approved details.
Checking of signed contracts for uploading into the company database and shared folders.
Assists candidates with onboarding, including completion of government, bank, and company-required forms, and discussion of pre-employment requirements.
Collation and preparation of candidates’ pre-employment requirements for turnover to the proper Human Resources point of contact.
Coordinates with Human Resources, healthcare provider and new hires for pre-employment medical exam.
Follows-up with new hires for the completion and uploading of pre-employment requirements via company platform.
Schedules and coordinates with new hires for company orientation.
Updating regular onboarding-related reports and trackers.
Maintains files in shared folders, including (but not limited to) creation of file templates, creation of new folders and structure implementation, and ensuring compliance with file naming conventions.
Coordinates with other departments and providers for endorsements, updates with new hire onboarding.
Excellent time management skills with a sense of urgency.
Ability to think quickly and work independently.
Proactive, resourceful, self-motivated, confident.
Capable of handling stress, pressure and change.
Self-starter, takes initiative.
Precise, accurate and attentive to details.
Can multitask in a dynamic business environment.
Ability to deliver results within company procedures and set time frames.
Bachelor’s degree holder, preferably in related fields.
2 or more years of progressive experience in Recruitment/Human Resources.
Excellent written and verbal English communication skills are required.
Focused experience in onboarding-related tasks, including (but not limited to) contract creation, reports updating and generation, conducting reference checks, and file management.
Experience in offshoring and/or business process outsourcing business models or other high-volume, fast-paced recruitment environments.
High levels of attention to detail, confidence, and maturity.
Strong work ethic, integrity, flexibility, and customer service orientation.
Willing to work extended hours and change shifts when needed.
Willing to work in Bonifacio Global City, Taguig City.
Skills Required
- Bachelor's degree, preferably in a related field
- At least 2 years of progressive experience in recruitment or human resources
- Excellent written and verbal English communication skills
- Focused experience with onboarding tasks, including contract creation, report updating and generation, reference checks, and file management
- Experience in offshoring, business process outsourcing, or another high-volume, fast-paced recruitment environment
- High attention to detail, confidence, and maturity
- Strong work ethic, integrity, flexibility, and customer service orientation
- Willingness to work extended hours and change shifts when needed
- Willingness to work in Bonifacio Global City, Taguig City
What We Do
Satellite Office is a premium offshoring and staff-outsourcing provider that helps businesses build dedicated, high-performing teams in the Philippines. It recruits and supports talent across customer service, sales, IT and software development, finance, marketing, creative design, and back-office operations. Its end-to-end services include recruitment, onboarding, HR, payroll, technology infrastructure, facilities, and ongoing account management for international clients from offices in Australia, the United States, and the Philippines.
