Jobs at Satellite Office

Manages end-to-end recruitment client relationships, including role intake, candidate submissions, interviews, offer negotiation, and onboarding coordination. Maintains accurate requisition pipelines, partners closely with Talent Sourcers, advises clients, and handles challenging hiring conversations. The role also supports strategic accounts, mentors recruitment partners, and improves recruitment standards. Requires onsite work in Ortigas three days per week.

Creates and adapts digital, social, print, POS, in-store, and video marketing assets across multiple brands and markets. Coordinates campaigns from briefing through production, approval, and delivery; maintains calendars and trackers; manages printers and suppliers; supports approximately 140 showrooms; and prepares product-launch collateral. Requires strong Adobe Creative Cloud skills, design knowledge, project coordination, communication, and attention to detail.

Owns governance, risk, and compliance assurance, including internal control testing, compliance monitoring, enterprise risk registers, RCSA, KRIs, incident reporting, business continuity, and Risk Committee reporting. Serves as the Philippine Data Protection Officer, managing privacy assessments, breach response, data subject requests, and NPC requirements. Advises executives on risk acceptance, remediation, projects, vendors, and process changes while maintaining compliance with ISO 27001, SOC 2, GDPR, HIPAA, and applicable regulations.

Monitors and responds to security alerts and incidents, supports vulnerability remediation, onboards clients to security platforms, performs platform health checks, participates in incident response exercises, maintains documentation, and communicates mitigation activities with customers and internal teams.

Reviews loan applications by validating identity, financial, employment, and residential information against supporting documents. Applies lending policies and responsible lending and AML/CTF requirements, conducts outbound calls, coordinates with applicants, brokers, employers, and internal teams, and communicates verification outcomes. Ensures accurate, compliant processing while meeting settlement and turnaround targets.

Supervises Sales Operations activities, optimizing processes, workload distribution, reporting, and team performance. Coaches and evaluates coordinators, establishes KPIs, manages schedules and timecards, resolves performance or workload issues, and partners with Sales Leaders and Operations teams. Uses Salesforce, CRM and ERP systems, and Microsoft tools to support accurate order management, data-driven decisions, and operational execution.

Handle inbound and outbound customer communications for early-stage loan arrears, assess financial situations, arrange payments, process transactions, update accounts, and coordinate legal notices. Collaborate with case management and external partners while identifying process improvements. Full training is provided, with opportunities to develop negotiation, compliance, and dispute-resolution skills in a regulated lending environment.

Provides cross-company administrative, customer, rostering, scheduling, communication, and program logistics support. Manages inboxes, phone lines, travel bookings, diaries, CRM and project data, onboarding, payroll and timesheet reconciliation, participant communications, NDIS quotes, events, and system access. The role requires accurate recordkeeping, stakeholder support, inclusive communication, confidentiality, and coordination across departments and time zones.

Coordinate work allocation across Queensland service offices, maintain maintenance portals, verify timesheets against schedules and GPS records, track client feedback, prepare reports and documentation, support invoicing, identify safety risks, and monitor subcontractor compliance.

Creates cohesive digital and print visual assets for QBD Books’ marketing campaigns, stores, website, education initiatives, events, and internal communications. Responsibilities include brand development, promotional design, signage, website graphics, print production, asset management, printer coordination, and cross-functional creative support. The role requires strong Adobe Creative Cloud skills, attention to detail, independent remote work, and the ability to manage multiple briefs and deadlines at pace.

Leads the Manila offshore operations center supporting customer service, after-sales service, dispatch, finance, and marketing functions. Owns operating model strategy, service and cost performance, leadership development, workforce planning, governance, risk, business continuity, technology, AI, automation, and transitions of work from Australia and New Zealand. The role requires transforming operations, managing outsourcing partners, leading system changes, and ensuring compliance, quality, and customer outcomes across multiple functions.

Sources and manages global suppliers for custom hardgoods and softgoods, leading negotiations, landed-cost analysis, purchase orders, production timelines, quality, and final delivery. The role partners with Product Development, Design, Sales, Logistics, and other stakeholders to ensure manufacturability, cost efficiency, on-time execution, and supplier performance. It also requires risk mitigation, metric reporting, and continuous process improvement across multiple projects.

Supports waterproofing design coordination for commercial and residential projects. Prepares compliance reports, performance-based design briefs, material selection documentation, CAD details, shop drawings, and design markups. Provides technical advice, reviews documentation against Australian standards, manages project software and timesheets, and collaborates with clients and internal teams while working independently under senior guidance.

Provides first-line IT service desk support through phone, email, tickets, in-person, and remote channels. Handles onboarding and offboarding, access issues, ticket triage, troubleshooting, escalation, knowledge-base maintenance, and incident follow-up. Supports service uptime by communicating system updates and outages, while maintaining hardware asset registers and stakeholder relationships.

Own and develop the Shopify Plus ecosystem, including themes, custom apps, API integrations, performance optimization, testing, and platform security. Build integrations with NetSuite, 3PLs, Klaviyo, and Gorgias; collaborate on user experiences, personalization, and A/B testing; conduct code reviews; and help architect future solutions involving AI-driven search and generative engine optimization.

Build and manage development infrastructure, containerized environments, automation tools, and CI/CD pipelines. Oversee code releases and deployments, improve engineering efficiency, address performance and architecture challenges, manage application scaling and metrics, and mentor team members. The role also involves maintaining software engineering tools, distributed systems, monolithic applications, and security practices.

Provides first-level IT support by managing tickets, resolving user issues, configuring and imaging equipment, supporting asset lifecycle activities, performing data recovery and backups, and assisting with audits and process improvements. Maintains accurate ticket records, coordinates with vendors, supports employees and IT leadership, and may travel to local branches for equipment setup.

Supports AML/CTF compliance through customer due diligence, KYC/KYB verification, sanctions and PEP screening, alert monitoring, investigations, record management, and periodic reviews. Assists with compliance registers, reporting, policy updates, professional standards monitoring, training materials, and risk, governance, and compliance projects. Requires strong analytical, organizational, communication, and Microsoft Office skills, plus a relevant bachelor's degree and prior exposure to compliance, AML/KYC, risk, audit, legal, banking, or financial services.

Administer supplier rebate programs, claims, disputes, trading terms, vendor master data, onboarding, compliance, and month-end reconciliations. Manage supplier support enquiries through Zendesk, maintain accurate records, and support audits. Assist with the transition to the Enable Rebate Management platform, including access, workflows, exception monitoring, data quality, testing, training, and process improvements. Collaborate with Financial Operations to strengthen controls, automation, and supplier service.

Processes B2B and B2C customer orders from entry through delivery, coordinates with customers and internal Sales, Warehouse, and Accounts teams, maintains customer and product data, monitors order progress, and resolves issues. The role requires accurate high-volume order processing, customer service, data entry, catalog maintenance, Excel proficiency, and the ability to manage competing priorities during fixed early-morning Australian hours.