Onboarding Specialist

Posted 17 Days Ago
Be an Early Applicant
Bogotá, Bogotá, D.C., COL
In-Office
Mid level
Fintech • Payments
The Role
Conducts KYB and due diligence reviews for merchants across Europe and LATAM while adhering to AML/CTF regulations. Makes risk-based onboarding decisions, manages compliance escalations, prepares regulatory and risk reports, and presents findings to senior stakeholders. Leads process improvements to optimize onboarding workflows and operational efficiency, while managing case queues and documentation using JIRA, G-Suite, and internal tools.
Summary Generated by Built In
Description

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, LATAM and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.

Get the tools to grow globally at www.rapyd.net. Follow: Blog, Insta, LinkedIn, Twitter

As a Onboarding Specialist you will be responsible for: 

  • Execute comprehensive KYB and due diligence reviews for merchants across Europe and LATAM, strictly adhering to global AML/CTF regulations.
  • Make critical, risk-based decisions on complex onboarding cases and handle high-level compliance escalations efficiently.
  • Prepare and present detailed regulatory compliance, AML, and risk reports to internal committees and senior stakeholders.
  • Lead process improvement initiatives to optimize onboarding workflows, reduce friction, and enhance global operational efficiency.
  • Manage case queues and documentation using internal tools, JIRA, and G-Suite.
Requirements
  • 3–5 years of deep experience in AML/CTF regulations, KYB processes, and due diligence within fintech, payments, or banking.
  • Full professional proficiency in English, essential for supporting global operations and presenting to international committees.
  • Proven track record of complex decision-making and successfully managing operational or compliance escalations.
  • Strong analytical skills with the ability to generate reports and extract actionable insights.
  • Working knowledge of workflow and reporting tools such as JIRA, G-Suite, or MS Office.

Nice to Have

  • Experience working across multiple regulatory jurisdictions, specifically in Europe and LATAM.
  • Familiarity with leveraging AI tools for operational efficiency or workflow automation.

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Skills Required

  • 3-5 years of experience in AML/CTF regulations, KYB processes, and due diligence within fintech, payments, or banking
  • Full professional proficiency in English
  • Experience making complex decisions and managing operational or compliance escalations
  • Strong analytical skills, including report generation and actionable insight extraction
  • Working knowledge of JIRA, G-Suite, or Microsoft Office
  • Experience across multiple regulatory jurisdictions, particularly Europe and LATAM
  • Familiarity with AI tools for operational efficiency or workflow automation
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The Company
HQ: Tel Aviv-Yafo
800 Employees
Year Founded: 2016

What We Do

Build Bold. Liberate global commerce with all the tools your business needs to create payment, payout and fintech experiences everywhere. Around the world, customers want to pay in a thousand different ways. Businesses and consumers want to get paid faster. And developers want to build new products and possibilities. Rapyd makes it happen, giving you more ways than anyone to make fintech work for your business. With Rapyd, your business can accept and send payments to just about anyone—faster, cheaper and easier. And Rapyd clients see an average of 196% return on investment and spend 70% less time managing payments. Whether you’re building an app, selling a product, sending payments or doing a little of everything, Rapyd has solutions that let you boldly do what you do best. • Send and receive funds • Add hundreds of payment methods worldwide • Issue prepaid virtual and physical cards • Simplify money management and foreign exchange • Integrate fintech with APIs

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