Job Type:
RegularWork Location:
Client Support Center - Southlake, TX 76092Overview:
2020 Companies is seeking an Onboarding Coordinator to join our Shared Services Team!
The Onboarding Coordinator is responsible for delivering a high-quality, seamless hiring experience in a high-volume, fast-paced environment. This role manages all candidate onboarding activities from offer acceptance through the first day of employment, serving as the primary point of contact for new hires while partnering closely with recruiters, hiring managers, and internal stakeholders. The Onboarding Coordinator also provides critical operational and administrative support to ensure smooth departmental functions and compliance with all applicable employment laws.
What We Offer:
- Receive $17.00/hr, paid weekly
- Work remotely, from home
- Health/Dental/Vision benefits
- 401K Program with matching
- Paid Time Off
- Paid Holidays
- Mobile Reimbursement
- Scholarship opportunities for employees and direct family members
- Employee Assistance Program
- Leadership Development Program
- Employees' special pricing for multiple clients
Job Description:
Onboarding
- Serve as the primary point of contact for new hires, guiding them through every step of the onboarding process from offer acceptance to day one
- Partner with recruiters and hiring managers to ensure candidates are efficiently and expeditiously guided through the hiring process
- Continuously monitor the applicant tracking system to ensure timely candidate flow and completion of all required tasks
- Order and track pre-employment screenings in a timely manner
- Manage I-9 compliance and ensure timely completion of all USCIS requirements
- Ensure all necessary system logins and access are set up for incoming new hires
- Manage and troubleshoot post-offer applicant tracking system access issues
- Use sound judgment and appropriate resources to disposition candidates in accordance with client and company guidelines
- Partner with HR and Legal regarding changing regulatory demands as needed
- Ensure adherence to FCRA, EEO, and all related federal and state employment laws
- Maintain excellent data integrity across all onboarding-related systems
- Track and report on new hire progress to leadership teams
- Continuously identify opportunities to improve the onboarding process and enhance the overall candidate experience
Operations & Administration
- Handle daily organizational and administrative tasks to support departmental operations
- Manage travel arrangements, scheduling, and other logistical needs for the team
- Analyze and audit data for accuracy and completeness
- Maintain a high level of customer service during inbound and outbound communications
- Communicate in a timely and professional manner with all candidates and internal stakeholders
- Provide accurate and timely responses to all inquiries and general correspondence
- Assist with ad-hoc operational tasks as needed
Qualifications
- High school diploma or equivalent required
- 1–2 years of relevant experience in onboarding, human resources, or recruiting preferred
- Strong organizational skills with the ability to manage multiple tasks simultaneously
- Excellent written and verbal communication skills, with a strong attention to detail and accuracy
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), including working knowledge of basic formulas and functions
- Previous data entry experience strongly preferred
- Ability to be resourceful and proactive when issues arise
- Strong problem-solving skills and sound judgment under pressure
- Customer service-oriented attitude with excellent interpersonal and collaboration skills
- Ability to work both independently and as part of a team
- Ability to thrive in a fast-paced, dynamic environment
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
Skills Required
- High school diploma or equivalent
- 1-2 years of relevant experience in onboarding, human resources, or recruiting
- Strong organizational skills and ability to manage multiple tasks simultaneously
- Excellent written and verbal communication skills
- Strong attention to detail and accuracy
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and basic formulas and functions
- Previous data entry experience
- Resourcefulness and proactive issue resolution
- Strong problem-solving skills and sound judgment under pressure
- Customer service orientation and excellent interpersonal and collaboration skills
- Ability to work independently and as part of a team
- Ability to thrive in a fast-paced, dynamic environment
2020 Companies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about 2020 Companies and has not been reviewed or approved by 2020 Companies.
-
Fair & Transparent Compensation — Pay is often characterized as market-competitive and paid on a timely, predictable cadence. Overall sentiment points to many roles feeling fairly compensated, particularly when base pay aligns with posted expectations.
-
Flexible Benefits — Benefit offerings are described as broad and include multiple plan types and options that can vary by role or employment status. Flexible scheduling and program-specific perks are also highlighted as part of the benefits experience.
-
Wellbeing & Lifestyle Benefits — Wellness and mental-health supports are included alongside additional lifestyle-oriented offerings such as pet insurance and employee discounts. Development-related perks like paid training and scholarship programs add to the perceived total rewards package.
2020 Companies Insights
What We Do
WHO WE ARE 2020 Companies is one of the premier outsourced sales and marketing agencies in the United States. Over the past 31 years, our success has resulted from our relentless passion for elevating consumers, team members, and clients. WHAT WE DO Whether launching new products, penetrating new consumer segments, or executing sales and marketing strategies, we can help you reach your business goals. 2020 Companies identifies the opportunities in every challenge and works side-by-side with brands to guarantee success. Each year we deliver over 25 million in-person impressions, and we generate nearly $10 billion in client revenue. Our initiatives deliver a better return on investment for clients and retailers alike. WHERE WE DO IT We train our staff to succeed in any environment and every situation. We equip them with the experience and flexibility to help build brands and exceed goals. From the top of the Fortune 500 to smaller companies ready to expand their market share, 2020 Companies partners with clients of all sizes. HOW DO WE DO IT To guarantee the best team, we recruit, train, and deploy people who meet the exact needs of our clients’ businesses. Teamwork is the foundation of our AMPLIFY training program. We train team members to build relationships with each other, retailers, and consumers. Our blended learning environment inspires team members to be flexible, engaging, and adept at solving problems. We have never missed a launch. 2020 Companies is built on scalable infrastructure, industry-leading speed to market, and benchmark-breaking results. To meet our clients’ goals and deadlines, we recruit, train, staff, and manage the right team for every project. We tailor our initiatives to meet their goals and scale the staff to fit the size and deployment timetable they need.
Gallery
