The Onboarding Coordinator is responsible for ensuring new hires are onboarded effectively and efficiently for the areas that will be assigned to them. They are the first point of contact for new hires and hiring managers, in regards to onboarding inquiries. The onboarding coordinator reports directly to the onboarding manager.
Essential Functions:
• Ensure communication and hospital clearance is completed and relayed to the new hire and the hiring team• Send HR and or recruiting related correspondences, eg. Applications, online documents, offer letters, to include accuracy and data compliance, etc.• Document, track and maintain applicant records and disposition of engagements in Jobvite.• Provide high-level customer service to internal partners; recruiter, hr business partner, hiring manager and new hires/applicants. Must maintain professionalism at all times.• Develop, and suggest enhanced onboarding tasks• Assisting in the coordination of new hire orientation• Ensure rules and policies are being followed, or escalate to leadership for approval• Responsible for creating an exceptional on-boarding experience for all new hires• Facilitates onboarding process including communication to new hires and their hiring managers and completion of all onboarding requirements• Provide regular and real-time updates on onboarding status to the new hire, hiring manager, and other parties. As well as coordinating start details• Maintain employee files through on-boarding process• Enter and manage background and drug testing process for new hires. Partner with Internal HR for any adjudication required• Auditing of all new hire paperwork and documentation in Jobivte• Ensure a smooth hand off of new hire relationship to HR and hiring managers.• Excellent verbal and written communication skills• Demonstrated professionalism, discretion, and goodjudgment• Ability to interface comfortably with associates at all levels of the organization
Qualifications & Pay RangeRequired Skills and Abilities:
• Strong interpersonal, oral (includes telephone skills) and written & verbal communication skills.• The ability to work independently and in a group setting, high integrity, reasoned and thoughtful judgment, a sense of urgency and analytical and intuitive skills.• Strong follow-through and results tracking to achieve measurable targets.• Good organizational skills and an ability to prioritize to meet deadlines.• Strong customer service skills, customer service driven, positive attitude.• Ability to use all necessary office equipment, faxes, copiers, etc.• Required to be proficient in Windows based technologies (ex. Word, Excel).• Excellent time management skills.• Creativity and strong organization skills.
Required Credentials:
• High School Diploma or GED required • 4-year college degree preferred• Efficient in Microsoft applications
Compensation:
- $50,000 - 55,000 annually (Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position)
Company Overview
A Top Workplace
At PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training.
PT Solutions has been named a 2026 USA Today Top Workplace for the fifth consecutive year, based entirely on employee feedback. We’ve also earned five Culture Excellence Awards for Innovation, Professional Development, Work-Life Flexibility, Appreciation, and Purpose & Values. This recognition reflects a culture built around supporting our people. It’s not just what we do, but how we make people feel. Through human connection, intentional care, and being all in for one another, we create experiences that make a difference. Because together, we do great better.
Let’s go further together and transform care. Join the #PTSLife today! To see what #PTSLife is like, visit Instagram, Facebook, and LinkedIn.
We are an equal opportunity employer and welcome all qualified candidates to apply!
Skills Required
- High school diploma or GED
- Proficiency with Microsoft applications, including Word and Excel
- Strong oral, written, telephone, interpersonal, and customer service skills
- Ability to work independently and collaboratively with strong judgment and integrity
- Strong organization, prioritization, time management, and deadline-management skills
- Strong follow-through and results tracking
- Ability to use office equipment such as fax machines and copiers
- Four-year college degree
What We Do
PT Solutions Physical Therapy is a clinician-founded, privately held rehabilitation practice based in Atlanta, Georgia. Founded in 2003, it provides physical and occupational therapy, speech-language pathology, athletic training, and sports medicine across outpatient, inpatient rehabilitation, and acute-care settings. The organization operates more than 550 points of service across 25 states and emphasizes evidence-based, personalized care, professional development, and expanded access to recovery services.
