Onboarding Analyst - Talent Acquisition

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

OVERALL PURPOSE

The Onboarding Analyst will oversee the onboarding process for new employees, ensuring a smooth transition from candidate to employee. This role involves coordinating with multiple departments to prepare and execute a comprehensive onboarding program and serving as the main point of contact for new hires. The Onboarding Analyst plays a critical role in helping new employees acclimate to the company culture and their new roles quickly and efficiently.

SPECIFIC ACCOUNTABILITIES

Onboarding Process Management:

• Design, develop, and implement an effective onboarding program that aligns with company goals.
• Coordinate and schedule orientation sessions, training programs, and meet-and-greet events.
• Ensure all necessary paperwork, including contracts, tax forms, and benefits enrollment, is completed and filed appropriately.

New Hire Communication:

• Serve as the primary point of contact for new employees from offer acceptance, collection of pre-employment requirements, ensuring completion of pre-employment medical exam and background verification, through the completion of their onboarding period.      
• Communicate company policies, procedures, and resources to new hires.
• Address any questions or concerns new employees may have during the onboarding process.

Collaboration and Coordination:

• Work closely with HR, IT, and department managers to ensure that all necessary tools, equipment, and accounts are set up for new hires before they start.
• Coordinate with other HR team members to continuously improve the onboarding experience.

Documentation and Compliance:

• Ensure all onboarding documentation is accurate and complies with company policies and legal requirements.
• Maintain records of completed training and onboarding activities.
• Regularly update onboarding materials to reflect changes in company policy or industry regulations.
• Acts as primary point of contact during audits.

Other Task that may be assigned from time to time.

Schedule: Late Mid-Shift

Follows Canada Holidays

QUALIFICATIONS AND COMPETENCIES REQUIRED:

• Experience with Applicant Tracking Systems (Workday).
• Familiarity with pre-employment requirements and background verification process.
• Strong problem-solving abilities and attention to detail.

QUALIFICATIONS:

• Bachelor’s degree in human resources, Business Administration, or a related field.
• 2 years proven experience in HR, employee onboarding, or a similar role (preferably in BPO or global shared services organizations).
• Strong organizational and project management skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively across departments and with various levels of staff.
• Proficiency in HR software and Microsoft Office Suite (pivot, h-lookup, v-lookup).

Job Category:

Human Resources

Posting End Date:

08/01/2025