Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Director, Sales EnablementWhat does a successful Director, Sales Enablement do at Fiserv?
As a part of the sales enablement team, you’ll equip the Sales organization with the foundational knowledge, skills, and behaviors necessary to succeed in their roles, while reinforcing a consistent sales methodology and culture across the global organization. This includes providing tools, resources and training needed to effectively sell a product or service, thereby enhancing sales performance and productivity within the organization.
What you will do:
Cross-Functional Collaboration: Partner with Product, Marketing, Sales, and HR to align messaging, capture market needs, and ensure a cohesive strategy.
Content & Asset Creation: Develop high-impact training content, playbooks, and structured learning paths aligned with the buyer’s journey.
Content Management: Maintain, organize, and regularly update enablement materials within Seismic to ensure accuracy.
Program Design & Execution: Create and run structured programs for onboarding, continuous learning, and strategic sales plays.
Training Delivery & Facilitation: Lead dynamic live and virtual training sessions, practical workshops, role-play exercises, and certifications.
Onboarding & Ramp Optimization: Partner with Sales Leaders to deliver a consistent learning experience that accelerates new hire time-to-productivity.
Analytics & Impact Tracking: Build dashboards to track enablement impact and monitor key onboarding KPIs like time-to-first-deal.
Operations & Localization: Manage calendar planning, communications, and logistics, while customizing programs for regional or segment-specific needs.
What you will need to have:
Minimum of 8+ years in a Sales role working on complex opportunities
Previous knowledge of Fiserv product suite or in the acquiring space and ability to translate to individual Sales talent
Experience in cross-functional enablement initiatives with measurable outcomes
Experience in building material, presentations, case studies
Experience collaborating effectively across many internal stakeholders including Sales, Product, Marketing and Human Resources
Excellent communication skills required
What would be nice to have:
Excellent project management and organizational skills
Strong consultative skills with the ability to translate GTM strategy into enablement action
Direct sales or sales management experience highly preferred
Product marketing or content development experience is a plus
Salary Range
$96,000.00 - $163,200.00These pay ranges apply to employees in Massachusetts, California (excluding Sunnyvale) and District of Columbia. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Skills Required
- 6+ years of successful new business generation and solution selling experience in merchant payment processing
- 6+ years experience working in virtual team settings coordinating account managers, solution consultants, and implementation/service teams
- 6+ years navigating complex, matrixed organizations and leading cross-functional initiatives with a client-focused approach
- 6+ years of influence and negotiation skills and knowledge of industry processes and compliance regulations
- Bachelor's degree or equivalent combination of work, education, and military experience
- Willingness to travel as needed, approximately 50%
- Proven track record in technology software or services sales to large accounts (preferred)
- Familiarity with Fiserv and former First Data product offerings and the Fiserv Way of Selling (preferred)
Fiserv Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fiserv and has not been reviewed or approved by Fiserv.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical, dental, and vision options alongside disability, life, and mental-health support resources. The offering is further reinforced by wellness programming and access to an employee assistance program with counseling.
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Leave & Time Off Breadth — Time-off support appears broad, including paid holidays, sick time, and policies framed as well-being or recharge time. Parental leave and other leave types such as bereavement are also described as part of the overall package.
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Retirement Support — Retirement benefits include a 401(k) plan with company matching and, for some legacy populations, access to a defined benefit pension plan. Equity-related programs such as an employee stock purchase plan are also described as available for eligible employees.
Fiserv Insights
What We Do
Fiserv, Inc. (NYSE: FI) is a leading global provider of payments and financial services technology solutions, driving innovation in payments, processing services, risk and compliance, customer and channel management, and business insights and optimization. For more information, visit www.fiserv.com.
Why Work With Us
As a global leader in payments and financial technology, we proudly serve clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.
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