At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.
For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.
As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!
Due to business and compliance requirements, this position is open only to candidates residing in MEXICO. Applications from candidates located outside this region will not be reviewed.
Job Purpose:
The Drug Screening Specialist oversees each step in the Occupational Health environment to ensure operations are processed effectively. Support clients by answering queries, assisting applicants with registration, monitoring and intervening as needed in the occupational health workflow to ensure test results are reported in a timely manner.
Responsibilities:
- Confirm and expire drug tests based on vendor confirmation
- Check status on occupational health services completed 48-72 hours prior
- Adhere to and assist in creating and maintaining client specifics
- Contact vendors for additional information on testing requests
- Work with applicants in remote locations to find collection sites in their area, manually registering them for testing when necessary
- Manually registering applicants using the zip code associated with their current address when not registered within 24 hours of an invite being sent
- Compose and send occupational health test registration information to applicants
- Provide hands-on monitoring to ensure all client needs are met
Must be able to maintain strict confidentiality; highly organized; production and planning skills required; ability to manage time and workload effectively; excellent communication skills, both written and verbal; ability to maintain stability under pressure and be flexible/willing to modify plans and behavior when necessary; ability to be a positive representative of the Company both internally and externally.
We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.
Skills Required
- Maintain strict confidentiality
- Highly organized
- Production and planning skills
- Ability to manage time and workload effectively
- Excellent written and verbal communication skills
- Ability to maintain stability under pressure
- Flexibility and willingness to modify plans and behavior when necessary
- Ability to represent the company positively internally and externally
What We Do
Mitratech, a proven global technology partner for corporate legal departments, risk & compliance teams, and HR professionals seeking to raise productivity, control expenses, and mitigate risk by deepening organizational alignment, increasing visibility, and spurring collaboration across the enterprise. We partner with our clients to design, develop, deliver and support the best legal, risk management, and HR software solutions around, so their departments can become hubs of efficiency, innovation, and excellence for the entire organization. Mitratech is a proven global technology partner for corporate legal departments, risk & compliance teams, and HR professionals seeking to raise productivity, control expenses, and mitigate risk by deepening organizational alignment, increasing visibility, and spurring collaboration across the enterprise. We partner with our clients to design, develop, deliver and support the best legal, risk management, and HR software solutions around, so their departments can become hubs of efficiency, innovation, and excellence for the entire organization.
Why Work With Us
Our team is what makes Mitratech great! A key to our culture is our commitment to growth. We hire people who are passionate about learning and expanding their skill sets. By supporting & encouraging professional growth and development, our team members get ample opportunities to learn, grow, and advance their careers while they’re here.
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