Mitratech

HQ
Bee Cave, Texas, USA
Total Offices: 5
1,500 Total Employees
Year Founded: 2003

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Jobs at Mitratech
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The Software Engineer IV role involves full-stack development, including building and maintaining C# code, developing front-end interfaces, creating APIs, and mentoring junior developers.
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The Software Engineer IV will lead QA strategy, drive automation practices, mentor teams, and ensure delivery of high-quality automation products.
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Responsible for mentoring, driving architecture, and developing features in a cross-functional team, focusing on a browser-based application and document automation solutions.
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The Senior QA Engineer will ensure quality in AI products, designing test plans for APIs, UI, and ML workflows, conducting performance testing, and collaborating with ML teams.
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Provide Tier 2 technical support for Mitratech products via portal, email, chat, and phone; reproduce and troubleshoot issues, triage incidents, create knowledgebase articles, work with engineering on defect resolution, participate in client calls, and assist with patching and environment documentation.
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As a ROC Analyst, you'll handle onboarding clients, manage risk assessments, address queries, and conduct analyses to support risk management processes.
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Sell Mitratech's business continuity SaaS to SMB customers through outbound prospecting, presentations, pipeline development, and Salesforce tracking. Meet sales targets, forecast weekly, coordinate internally, overcome objections, and report market feedback to management.
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The Tier 2 Technical Support Engineer assists customers with software issues, troubleshoots problems, updates ticket systems, and creates knowledge articles.
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The Senior Infrastructure Engineer will design and maintain AWS infrastructure for AI/ML workloads, focusing on deployment, security, and collaboration with ML teams.
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The Technical Support Engineer Tier 2 provides second-line support, troubleshoots issues, triages problems, and creates knowledge-base articles. Requires solid communication and technical skills with experience in enterprise software applications.
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Lead strategy, design, and delivery of AI-driven capabilities for a managed bill review platform. Define AI roadmap, write epics and acceptance criteria, partner with engineering and data teams to build explainable, trusted features, engage stakeholders and clients, and measure adoption, accuracy, and workflow efficiency while ensuring compliance and security.
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As an Engineering Operations Lead, you'll optimize engineering operations by streamlining processes, managing resources, and supporting teams while ensuring effective tool usage and compliance with policies.
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The Software Engineer IV role involves coding, testing, mentoring junior engineers, and ensuring the health and performance of Java applications.
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The Technical Support Engineer Tier II resolves software issues, assists customers and partners, and collaborates with the support team. Responsibilities include troubleshooting, ticket updates, and creating knowledge base articles.
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La Mitra, México, MEX
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The Software Engineer IV in Test will design and maintain test automation, perform code reviews, and collaborate with teams to ensure product quality.
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The Data Migration Engineer is responsible for data analysis, migration script writing, execution, and documentation of data migration from legacy systems to Mitratech products, working with various stakeholders to ensure smooth transitions.
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Lead the design, deployment, and maintenance of AI agent solutions across the enterprise, integrating systems and optimizing performance while training end-users.
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The Enterprise Partner Account Manager is responsible for managing partnerships, ensuring revenue growth and retention, and collaborating with various internal teams to drive strategic account initiatives.
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The Developer will create, customize, and troubleshoot e-learning courses using Articulate Storyline and JavaScript while collaborating with instructional designers and stakeholders.
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The Senior Global Content Marketing Manager leads content strategy, creating thought leadership narratives that enhance brand awareness and engage target audiences globally.