Officer - Talent Relations

Job Purpose:

To manage and enhance talent relations within Emarat, ensuring effective communication and collaboration between employees and management to foster a positive workplace culture.

Key Responsibilities:

• Support the execution of HR operations by coordinating administrative and payroll-related activities to ensure timely and accurate service delivery.

• Maintain up-to-date employee records and ensure accurate data entry into the HR Information System (HRIS), while preserving confidentiality.

• Act as a first point of contact for emloyee inquiries, providing timely clarification on HR policies, benefits, and procedures.

• Assist in drafting and preparing HR reports and dashboards for management review, ensuring accuracy and completeness.

• Coordinate with line managers to support the resolution of employee relations matters in accordance with company policies.

• Participate in conducting grievance and disciplinary procedures, ensuring documentation is completed and policies are followed.

• Assist in the implementation and monitoring of attendance and payroll processes in alignment with internal guidelines and UAE labor law.

• Provide administrative support for employee lifecycle activities including; probation, transfers, and offboarding.

• Stay informed on relevant labor law updates and provide input on compliance-related matters to the Talent Relations Manager.

• Support departmental planning activities by gathering relevant HR data and contributing to operational planning processes.

• Coordinate with internal departments and external vendors as needed to support HR operations and employee services.

• Assist in organizing internal HR communications and initiatives that support employee engagement and awareness of HR services.

Qualifications & Experience:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• Required: Minimum of 4+ years of experience in talent relations, HR, or a related role.

• Preferred: Proven experience of labor laws and regulations in the UAE

Emarat is a multi-channel power and energy company with a much-loved network of service stations and fuel depots across Dubai and the Northern Emirates. We meet the day-to-day petrol and LPG needs of millions of people while also helping to keep the engines of Industry running with fleet solutions, aviation fuel and commercial fuel services.

The Emarat brand has earned its reputation for providing great value and high-quality products and services – which is why you can expect the expected, every time.

Our network spans right across the north of the UAE, from Dubai to Ajman, and from Fujairah to Sharjah, plus many other locations in between. Service and quality are incredibly important to us, which is why we are proud to provide our customers with high-quality fuel, lubricants, state-of-the-art car washing facilities, best-in-class terminalling, bulk fuel logistics and great franchise opportunities for ambitious businesses.

Oh, and we also serve superb freshly-ground Arabicca coffee for anybody with a taste for the real thing.

All our colleagues – from the barista to the car mechanic – are fully trained in how to deliver great customer service. We operate ethically and to the highest international and national HSE standards, making sure that employees, customers and business partners are happy and safe at Emarat.

Emirates General Petroleum Corporation, Emarat, serves millions of customers across Dubai and the Northern Emirates and Dubai with great value, high-quality fuel at modern service stations. We serve the nation’s businesses across multiple industries, including hospitality, construction, aviation and real estate with a wide range of commercial fuels and lubricants.

In addition, we distribute to our residential customers from our LPG bottling plants in the Jebel Ali Free Zone and our new distribution centre in Al Qusais, ensuring that residents across Dubai and further afield are never far away from a fast and reliable source of power. Through our modern, best-in-class terminals at Jebel Ali, Fujairah and Ras Al Khaimah, we lease the latest, high-quality fuel storage and distribution facilities.

Across the entire Emarat network, from our service stations, terminals and to your doorstep, everything we do is driven by customer happiness.

We always provide service with a smile.