The Role
Coordinates sales support across marketing staff, dealers, corporate office, factories, design teams, and customers. Responsibilities include product sourcing, quotations, freight rates, claims, client presentations, sample and promotional material dispatch, order approvals, factory coordination, expediting, dispatch tracking, complaint resolution, and payment collection follow-up.
Summary Generated by Built In
Role & responsibilities
Company Name: Italia Ceramics Ltd
Company Website: https://italiagroup.in/
Designation: Sales Coordinator
Div : Mosaic
Location: Prahladnagar, Ahmedabad
- Act as a single point of contact between Marketing Field Staff, Dealers, Corporate Office, and other departments.
- Assist the Marketing Team and customers with product sourcing, quotations, freight rates, and claim handling.
- Coordinate with the design Team for developing and sharing presentations with clients and architects.
- Arrange and dispatch samples, promotional materials, quotations, and proforma invoices as required by clients and dealers.
- Effectively respond to queries and complaints from clients, design Team, Marketing Staff, and Management while ensuring timely resolution.
- Prioritize work assignments and obtain necessary approvals before placing factory orders.
- Coordinate and organize work assignments with factories to ensure smooth operations.
- Review order expediting schedules and share updates with planning and sales teams.
- Monitor and coordinate dispatch schedules manually as well as through computer systems.
- Follow up and coordinate for payment collection from customers.
Requirements
- Any Graduate
- 1+ Years experience in sales coordination
Skills Required
- Any graduate degree
- At least 1 year of experience in sales coordination
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The Company
What We Do
Italia Ceramics Limited, operating as Italia Group, is an Indian building-materials manufacturer and marketer specializing in premium surface solutions. Its portfolio includes glass mosaics, porcelain mosaics, recycled glass mosaics, affordable glass mosaics, and ceramic tiles for residential, commercial, hospitality, interior, landscape, and water-feature projects. The company emphasizes durable, consistent products, manufacturing capability, innovation, and long-term partnerships across multiple markets and applications.
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