Office Support-Sterling Heights

Posted 6 Days Ago
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Sterling Heights, MI, USA
In-Office
Entry level
Real Estate
The Role
Provides weekend office and building support for senior housing residents. Responsibilities include delivering customer service, addressing resident concerns, handling emergencies, overseeing activities, using the BILD sales system, reporting maintenance needs, and notifying leadership of emergency situations.
Summary Generated by Built In
 Office Support-Part-Time-Sterling Woods

Position Summary:

Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends and as scheduled.


Primary Responsibilities for Office Support

    • Ensure the highest quality of customer service is available for our residents.
    • Respond and address to any resident concerns which arise during shift.
    • Responsible for carrying out any emergency procedures required during shift.
    • Responsible to be knowledgeable and successful using the BILD sales system.
    • Responsible for running or overseeing weekend activities.
    • Notifies Executive Director of emergency situations.
    • Notes areas or articles in need of repair and reports to Assistant Director.
    • Other duties as assigned by Executive Director.

Company Overview

Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.

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The Company
HQ: Southfield, MI
1,080 Employees
Year Founded: 1979

What We Do

American House Senior Living Communities operates senior housing communities that provide independent living, assisted living, memory care, and hospice care for older adults. Founded in 1979, it aims to deliver high-quality housing and services at value-oriented prices for retirees and their families. The privately held company has grown to almost 70 communities, with a presence across the Midwest, Southeast, New England, and Florida.

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