Office Support Specialist

About GoodLeap:

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018.

GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.

The Office Support Specialist role will perform a variety of front desk and office support tasks. This role is crucial in maintaining the day-to-day operations of the office environment, including managing reception duties, assisting with basic administrative tasks, and supporting the Facilities team with logistical needs. The Office Support Specialist is responsible for answering phones, greeting, and signing in guests, distributing mail and packages, stocking office supplies, food and beverages and maintaining the cleanliness and organization of common areas. They will also coordinate and support special events, such as company meetings, team-building activities, and other internal functions.

Essential Job Duties & Responsibilities:

• Answering and routing incoming phone calls. Greeting and signing in guests, ensuring a positive first impression. Managing the reception area, keeping it clean and organized.
• Receiving, sorting, and distributing postal mail and overnight shipments. Coordinate outgoing mail and packages.
• Assisting with basic clerical tasks such as filing, data entry, and scheduling. Supporting the facilities team with day to day needs as directed.
• Serving as a point of contact for employees needing assistance with office organization. Assisting in maintaining office supplies and managing inventory.
• Assist with the coordination of maintenance requests and office upkeep. Assisting in the management of common areas, including kitchens and conference rooms.

Required Skills, Knowledge & Abilities:

• Ability to manage multiple tasks, such as mail distribution, front desk duties, administrative support, and event coordination.
• Attention to detail in maintaining a well-organized reception area, common spaces, and event coordination.
• Strong verbal communication skills for interacting with guests, employees, and vendors.
• Strong written communication skills for handling correspondence and emails.
• Friendly and professional demeanor, ensuring a welcoming atmosphere at the front desk and during events.
• Willingness to assist employees and visitors with their needs promptly.
• Competence in performing clerical tasks, such as data entry and filing.
• Familiarity with office software like Microsoft Office Suite (Word, Excel, Outlook).
• Ability to manage event-related challenges and ensure successful execution.
• Ability to manage time effectively and prioritize tasks in a busy office environment.
• Flexibility to assist with unexpected tasks and events as needed.
• Ability to work well with the Facilities and Operations team, providing support as needed.
• Ability to adjust to changes in office operations and take on new tasks as they arise.

Compensation: $20 / hr.

Additional Information Regarding Job Duties and Job Descriptions:

Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!