Office Supervisor

Posted 20 Days Ago
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Corporation, Mowhan, County Armagh, Northern Ireland
In-Office
Senior level
Information Technology
The Role
The Office Supervisor will manage daily operations in a print shop, oversee staff, handle purchasing, resolve customer issues, and improve processes.
Summary Generated by Built In

Come Work with Us!

Taylor is proud to now offer “DailyPay.” With “DailyPay,” you can get paid on your very first day. No more waiting for direct deposit or a paper check!
https://www.dailypay.com/partners/taylorcorp/

Start a new career with us.

Taylor Corporation is a growing, dynamic company with big plans for the future ― and our people. Family owned and proud of it, we power our employees’ potential and strive to create opportunity and security for every member of the team. We’re passionate about our work, we believe there is always a better way, and we’re in this for the long haul.

Ready to build a career? It’s time to look at Taylor.

Your Opportunity:
Taylor Corporation is looking for an Office Supervisor to join our team. This role is responsible for the smooth operation of the production-support functions in a fast-paced flexographic print shop. You’ll supervise Production Coordinators and the Purchasing Coordinator while serving as a key connection between the front office, production floor, and external teams such as Sales and Customer Service. Success in this role means keeping communication clear, jobs processed accurately, materials ordered on time, and customer expectations met.

Your Responsibilities:
 • Manage the daily order flow to ensure accuracy and timeliness
 • Oversee purchasing activities and inventory needs
 • Resolve escalated customer issues and service requests
 • Monitor schedules and balance priorities across the team
 • Hire, train, and supervise team members while fostering a positive, performance-driven culture
 • Set goals, provide coaching, and complete performance evaluations
 • Collaborate with cross-functional teams including Sales, Customer Service, and Production
 • Track key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction
 • Provide reports and insights to senior leadership to support decision-making
 • Use data to recommend process improvements and enhance service delivery

Your Shift:
 • Monday – Friday | 7:30 a.m. – 4:00 p.m.

You Must Have:
 • Experience in customer management
 • Knowledge of supply chain and inventory processes
 • Strong computer skills (ERP systems, databases, and related tools)
 • Effective communication and problem-solving skills

We Would Also Prefer:
 • 3–5+ years of experience in order entry, customer service, or sales operations
 • 2+ years in a supervisory or management role within a fast-paced order processing environment
 • Knowledge of flexographic printing with a focus on labels
 • Familiarity with industry quality standards or regulatory requirements (ISO, FDA, etc.)

Requirements Within This Position:
 • Ability to communicate and exchange accurate information and ideas so others will understand
 • Regularly required to remain in a stationary position for extended periods
 • Frequently required to move inside the facility to interact with team members and departments
 • Constantly operates standard office equipment (computer, phone, copier, etc.)
 • Occasionally required to lift or move up to 20 pounds

About Taylor Corporation:
One of the largest graphic communications firms in North America, Taylor’s family of companies provides a diverse set of products, services, and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small. Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world’s most recognizable brands.

We offer a comprehensive benefits package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO), and 64 hours of annual holiday pay.

The employer retains the right to change or assign other duties to this position.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.

Top Skills

Databases
Erp Systems
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The Company
North Mankato, MN
6,589 Employees
Year Founded: 1975

What We Do

Taylor provides a diverse set of products, services and technologies to power the potential of the world’s leading brands. Using the latest printed and digital methods, we facilitate marketing communications of all types for businesses and consumers across a wide range of industries. You’ll see our solutions in your mailbox, your email inbox, in retail settings and on your mobile device.

Driven by Glen Taylor’s unwavering entrepreneurial spirit, Taylor Corporation has grown from a single small business in 1975 to one of the nation’s largest privately held companies today. What started as a humble printer of wedding invitations and business cards is now a highly diversified leader in the field of business communications. However, while Taylor's capabilities have changed dramatically in the last 45 years, our core purpose remains the same ― to create opportunity and security for our employees.

Taylor also continuously invests in technologies and production methods that enable us to shrink our environmental footprint. This commitment shows in the way we divert tons of waste to energy production, source responsibly harvested forest products and work to reduce our greenhouse gas emissions year over year. The result is a culture of sustainability that guides our decision making and ensures that we take the long-term view in everything we do

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