Office Services Lead

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

The Office Services Lead ensures efficient day-to-day office operations by coordinating office administration, facilities support, mailroom activities, and employee services. This role maintains a professional, safe, and well-organized workplace, serving as a key on-site resource for employees, vendors, and leadership while supporting operational and compliance needs.

Primary Responsibilities/Essential Functions

• Oversee daily office operations to maintain a professional, organized, and fully functional work environment.
• Communicate office and building updates to employees (e.g., maintenance notices, closures, visitor guidance, and service impacts).
• Manage incoming and outgoing mail, packages, courier services, and shipping activities.
• Serve as primary point of contact for building management, cleaning crews, security vendors, and office service providers.
• Review vendor invoices for accuracy, resolve discrepancies, and route for approval/payment in accordance with company policies.
• Provide light reception coverage, including greeting visitors, coordinating access, and routing inquiries.
• Maintain office security access and badges, including garage access.
• Support emergency preparedness by maintaining emergency contacts and procedures and coordinating building notifications as needed.
• Coordinate facilities support including equipment upkeep, lighting, common areas, and workspace readiness.
• Log, track, and follow up on facilities and service requests to closure; perform periodic readiness checks of common areas and conference rooms.
• Manage office supplies, kitchenette inventory, meeting and lunch orders, and equipment inventories within approved budgets.
• Establish and maintain best practices for ordering logo-branded merchandise; escalate exceptions and non-routine requests for approval.
• Maintain office floor plans and desk assignments, keeping workspace records current.
• Coordinate onboarding and offboarding logistics, including workstation readiness, access requests (as applicable), and equipment returns.
• Coordinate office events and employee engagement activities.
• Act as liaison with IT and other internal service teams to support office technology needs.
• Coordinate lodging and ground transportation arrangements for visiting guests and staff.
• Support records management, offsite storage coordination, and document control activities.

Additional Responsibilities Functions

• Provide general administrative and clerical support as assigned

Company Conformance Statements

In the performance of their respective tasks and duties all employees are expected to conform to the following:

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with co-workers, Company business associates and the general public.
• Work together in a cooperative spirit to serve the best interests of the Company.
• Operate in a fully responsible manner and comply with the law and Company policy.

Education/Professional Certifications/Licenses

Required qualification:

• High School Diploma or equivalent required

Preferred qualification:

• Bachelor’s Degree in Business Administration or related field preferred

Experience

Basic qualification:

• 2–5 years of experience in office administration, office operations, or facilities support.
• Experience with mailroom operations, office services, vendor coordination, or facilities management preferred.

Knowledge/Skills/Abilities

Basic qualifications:

• Strong organizational, communication, and customer service skills.
• Proficiency with Microsoft Word, Excel, PowerPoint and standard office systems.
• Ability to manage multiple priorities in a fast-paced environment.
• Detail-oriented with strong documentation and follow-up skills.
• Proactively approaches job duties and potential problems.

Decision Making/Accountability

• Accountable for day-to-day office and facility functionality, with authority to coordinate and execute routine operational actions within approved budgets and company policies and applicable building requirements; escalates exceptions and non-routine decisions to the Head of Corporate Real Estate & Office Services and Head of Industry.
• Independently prioritize daily operational needs, resolve routine facility and service issues, and escalate higher-risk items (e.g., safety, security, lease/building matters, or budget variances) to the Head of Corporate Real Estate & Office Services.
• Vendor Selection & Management: Evaluate and recommend office service vendors (e.g., cleaning, snacks, and biweekly office lunch) in accordance with company procurement practices; monitor performance and hold vendors accountable to service expectations/agreements.
• Budget Management: Manage day-to-day office services expenses within approved budgets; track spending, report variances as needed, and identify cost-saving opportunities in supply procurement and vendor services.
• Space Management: Coordinate desk assignments and maintain floor plans; provide input on workspace and floor plan adjustments to support efficient use of space.
• Safety & Security: Administer badge access permissions within approved protocols and support compliance with building safety procedures; escalate incidents, concerns, or required corrective actions.

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

- Comprehensive benefits program including medical, dental and vision care coverage, flexible spending account plans, employee assistance program, life insurance and disability coverage
- 401k with Company Match
- Family Friendly Benefits including childbirth and parental leave, fertility and family building benefits
- Paid Time Off (PTO) and Paid Holidays
- Flexible work available (not applicable to all roles)

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Equal employment opportunity (EEO)

Louis Dreyfus Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us