Office Services and Hospitality Assistant

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.

Join our Office Services/Hospitality Team as an Office Services and Hospitality Assistant located in our Washington, D.C. office.

We are seeking a skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. With a client-focused mindset and an initiative-taking approach, you will play a critical role in driving success, anticipating needs, and providing strategic solutions. If you are someone who demonstrate initiative, adaptability, and innovation, we invite you to join our team.

This role will be based in our Washington, D.C. office, with occasional work in our NVA office, on an in-office basis. This role reports to the Office Services and Hospitality Managers.

Position Summary

The Office Services and Hospitality Assistant will support the conference center and office services teams in providing excellent customer service. The ideal candidate is a self-starter who is comfortable taking direction, working independently or with internal and external teams.  The individual must be resilient, proactive, situation aware and a problem solver.  The work schedule may require flexibility and overtime upon occasion.  

Key Responsibilities

Office Services:

• Assists with managing day-to-day office operations, including handling mail, deliveries, and courier services.

• Ensures office supplies are well-stocked and organized, including paper, toner, and other essentials for printers and copiers.

• Maintains cleanliness and organization of shared spaces, including supply rooms and kitchens.

• Provides basic troubleshooting support for office equipment (e.g., printers, copiers, scanners).

• Assists with administrative tasks, such as filing, photocopying, and document organization, as needed.

• Assists with set up and break down of conference rooms, including technology equipment and supplies, to meet the firm’s standards for meetings and presentations.

Hospitality Services:

• Prepares conference rooms for meetings and event space including set up, tear down and reset

• Ensure conference rooms and client-facing areas are impeccably clean, organized, and welcoming.

• Assist with event setup and logistics for firm-wide gatherings or celebrations.

• Provides routine operation and maintenance of dishwashers, refrigeration, coffee and water service equipment in beverage service areas, kitchen and lounge areas

• Proficient in the ordering of food and beverages, inventory, rotating stock and food safety

• Greet visitors and clients warmly, ensuring their needs are met while maintaining a professional demeanor.

• Work closely with the administrative team to support firm operations and client service excellence.

• Communicate effectively with attorneys, paralegals, and staff to anticipate and address office and hospitality needs.

• Provide backup support to reception or other departments during peak times or absences.

Qualifications

Skills & Competencies

• High attention to detail, outstanding organizational skills and the ability to manage time effectively

• Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation

• Ability to work under pressure to meet strict deadlines, adapt to a fast-paced high-pressure environment to achieve business goals and objectives

• Self-starter who can work well under minimal supervision as well as take a proactive approach in being team oriented

• Strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills

• Position requires walking and standing periodically, reaching above shoulders, lifting, bending, climbing step ladders, receiving goods and storing catering equipment

Education & Prior Experience

• High School Diploma; College Degree is a plus

• Minimum 1-2 years prior office services and/or hospitality experience

Technology

• Computer proficiency in Windows-based software and Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook

• Exceptional computer skills with the ability to learn new software applications quickly

The expected pay range for this position is:

$24.80 to $26.28 per hour

Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law.  Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program.  Additional voluntary programs include:  voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, voluntary critical illness and cancer insurance and pet insurance.  Commuter and Transit programs may also be available in certain markets.

GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.